
Process-driven professional with 10 years of healthcare experience transitioning into project management. Certified Associate in Project Management (CAPM) with a strong record of leading clinical teams and coordinating multi-stakeholder workflows. Expertise in ensuring regulatory compliance and driving process improvements while managing competing priorities in fast-paced environments. Aiming to leverage operational leadership and organizational skills in a project management role.
• Maintain strict OSHA and infection control compliance protocols, conducting regular audits to ensure 100% adherence to regulatory standards.
• Coordinated daily patient schedules for multi-provider practice, managing 10–15 patient visits per day and ensuring seamless provider handoffs to minimize delays.
• Identify and communicate potential scheduling bottlenecks to practice leadership, proposing workflow solutions that improved chair utilization and reduced patient wait times.
• Spearheaded initiatives to enhance operational efficiency across departments.
• Collaborated with stakeholders to define project scope and objectives.
• Conducted regular performance evaluations to ensure team alignment with project goals.
• Facilitated cross-departmental collaboration to drive process improvements.
• Established thorough documentation practices for increased clarity and compliance.
• Supervised staff performance, providing training and support for team development.
• Implemented new scheduling system to enhance appointment management efficiency.