- Psychology, philosophy, and human behavior
- Fitness, health, and personal wellness
- Business systems and AI automation
- Entrepreneurship and business building
Benjamin Pavano
Marlborough,CT
Summary
Self-directed operator with experience in sales, lead generation, and service-based business operations. Built and managed outreach systems that generated and handled high volumes of leads, while developing strong client communication and negotiation skills. Coordinated end-to-end service delivery across real estate wholesaling and window cleaning businesses, combining hands-on execution with leadership and system-building.
Overview
2
2
years of professional experience
Work History
Founder/Operator
Self-employeed
08.2025 - 01.2026
- Built and operated a land wholesaling business from the ground up, managing full acquisition and sales pipeline end-to-end
- Executed large-scale outbound marketing campaigns, sending 3,000+ outreach messages and generating 300+ seller responses
- Conducted 50+ phone calls per week, qualifying leads and evaluating motivation, pricing, and deal potential
- Engaged directly with 10+ qualified leads per week, progressing negotiations toward potential contracts and assignments
- Built and implemented automated CRM workflows and AI-assisted systems to streamline lead management and follow-up processes
- Developed an automated KPI tracking system using spreadsheets to monitor outreach performance, response rates, and pipeline efficiency
- Created and deployed a bulk text outreach system, sending hundreds of messages weekly to generate off-market opportunities
- Strengthened sales, negotiation, and objection-handling skills through high-volume direct communication with property owners
Sales, Operations & Field Manager
Tolland Window Services, LLC
05.2025 - 09.2025
- Generated consistent inbound business through door-to-door outreach, bringing in 3–5 new jobs per week through direct sales and customer acquisition
- Learned and applied service pricing strategies by evaluating property size, condition, and market value to accurately quote window cleaning services
- Managed full client lifecycle including scheduling, communication, and coordination of jobs using a team calendar system
- Oversaw and coordinated field workers, ensuring jobs were completed on time, efficiently, and to quality standards
- Provided on-site window cleaning services, contributing directly to service execution and customer satisfaction
- Acted as both sales representative and operations manager, bridging customer acquisition with service delivery
- Maintained quality control standards by inspecting completed work and ensuring consistency across all jobs
- Strengthened leadership, sales, and customer service skills in a fast-paced, face-to-face local business environment
Landscape Worker
Collegiate Landscaping
05.2024 - 08.2024
- Performed residential landscaping and property maintenance including lawn care, trimming, and general outdoor upkeep
- Worked in physically demanding outdoor conditions requiring consistency, efficiency, and attention to detail
- Supported team operations to complete jobs on schedule and meet client expectations
Education
University of Connecticut
Storrs, CTSkills
- Leadership
- Sales & Negotiation
- Problem-Solving
- Communication
- Systems & Process Building
- Execution
Interests
Timeline
Founder/Operator
Self-employeed
08.2025 - 01.2026
Sales, Operations & Field Manager
Tolland Window Services, LLC
05.2025 - 09.2025
Landscape Worker
Collegiate Landscaping
05.2024 - 08.2024
University of Connecticut