Benjamin Pena

Line Manager / Airport Maintenance

. Supervise daily line operations, ensuring safe and efficient aircraft handling and fueling

. Oversee ramp activity, maintaining strict safety standards and situational awareness

. Coordinate aircraft arrivals/departures and provide high-level service to pilots and tenants

. Train and lead line crew staff on procedures, safety, and equipment use

.Manage and maintain fuel truck, tow vehicles, and ground support equipment

. Perform airport maintenance including T-hanger, facilities, and ground upkeep

. Troubleshoot mechanical issues to minimize downtime and maintain operations

. Line Crew / Airport Maintenance

. Performed aircraft fueling, marshaling,towing, and ramp services

. Maintained cleanliness and organization of ramp, hanger, and airport facilities

. Assisted with maintenance of airport vehicles and equipment

. Delivered Strong customer service to pilots and aircraft owners

. Operate a detailing business and specializing in aircraft and automotive services

. Manage scheduling, pricing, customer relationships, and marketing

. Build strong client relationships within the aviation community

. Provide customer service and support for clients regarding policies and coverage

. Built and maintained strong client relationships through clear communication and trust

. Handled customer questions, problems resolution, and account assistance

. Developed skills in professionalism, sales, and client-focused service