Benjamin Planck
San Diego,CA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Always a student, no matter the level of mastery. Extremely open to trying new cocktails, tuning them to their desired outcome, and finding that type of cocktail the customer remembers. Bartending aside, it is of upmost importance to establish a strong hand in dealing with the food and serving side of the restaurant. Customers leaving the a smile on their face is always the goal, and whatever type of work that needs to be done to achieve that goal is always the priority.
Overview
10
10
years of professional experience
Work History
Lead Bartender
Cinepolis Luxury Cinemas
05.2022 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained 9 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Delivery driver
Hungry Ducks
04.2017 - 10.2019
- Ensured reliable delivery of food from local restaurants
- Developed excellent multitasking skills through management of customer service issues while promoting brand loyalty
- Maintained detailed records of sales, payments, and completed or in-progress deliveries.
Warehouse worker
Richardson Sports
04.2019 - 08.2019
- Evaluated product inventory to check for quality and quantity issues
- Efficiently moved hundreds of customer orders daily to meet shipment timetables and eradicate errors
- Inspected work areas for cleanliness and enhanced organization.
Barista
Dutch Bros Coffee
04.2015 - 12.2016
- Developed and demonstrated skillful and creative latte art to engage customers
- Memorized ingredients and recipes for dozens of specialty drinks
- Prepared more than 100 drinks per shift with accuracy and consistent customer satisfaction
- Complied with standards for merchandising, stocking and storing products.
Landscaper
Graham Landscape and Design
09.2014 - 12.2014
- Routinely provided manual labour to create beautiful landscapes
- Followed customer instructions about placement of items and special considerations for handling
- Organized efficient daily work plans based on oral and written instruction to meet challenging objectives.
Education
Bachelors of Science - Aerospace Engineering - Aeronautical Engineering
Mira Costa College
San Diego, CA09.2026
Pursued A General Education - Undeclared
Lane Community College
Eugene, OR04.2019
Skills
- Safe food handling practices
- Extremely Passionate about the artform of Mixolology
- Able to handle times of rush and effectively triage tasks in order of importance and effectiveness
- Extremely detail oriented
- Dedicated to giving the customer an experience rather than just a cocktail
- Personable and talkative
- Willing and able to take command if command is needed
- Quick learner, and I study religiously at home
- Maintain a cleanly and organized work environment as much as possible
- Absolutely need to fill free time with useful tasks and love to help out teammates when I can
- Work best in a team centered atmosphere rather than an individualistic atmosphere
Hobbies and Interests
- Olympic weightlifting
- Anything space related
- Writing(especially poetry), reading(mostly nonfiction), and journaling
- Connecting with people.
Olympic Lifting
I have a little over 14 years of Olympic lifting experience. One of the many lessons the sport has taught me is the necessity of work ethic and consistencywith a dash of patience and optimismany goal can be achieved. It also taught me that there is tremendous value in hard work, even if that work is not enjoyable in the moment.
Timeline
Lead Bartender
Cinepolis Luxury Cinemas
05.2022 - Current
Warehouse worker
Richardson Sports
04.2019 - 08.2019
Delivery driver
Hungry Ducks
04.2017 - 10.2019
Barista
Dutch Bros Coffee
04.2015 - 12.2016
Landscaper
Graham Landscape and Design
09.2014 - 12.2014
Bachelors of Science - Aerospace Engineering - Aeronautical Engineering
Mira Costa College
Pursued A General Education - Undeclared
Lane Community College
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