Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Quinones

Downey,CA

Summary

Motivated Computer Science student with hands-on IT support experience. Built and configured custom office systems while troubleshooting hardware and software issues. Known for reliability and attention to detail in billing processes and customer service.

Overview

5
5
years of professional experience

Work History

Billing Specialist

US Set Logistics Inc
Compton
12.2025 - Current
  • Processed invoices accurately for freight and logistics services.
  • Maintained billing records and resolved discrepancies promptly.
  • Reviewed contracts to verify billing terms and conditions.
  • Investigated incorrect billings and processed refunds.
  • Communicated with clients regarding payment inquiries and issues.
  • Answered customer inquiries regarding billings, payments, account status.

Associate & IT Support

Downey Party Rentals
Downey, USA
12.2021 - Current
  • Installed and maintained printers, Wi-Fi network, and computer systems.
  • Troubleshot hardware and software issues, reducing downtime and improving user experience.
  • Built and configured custom office computer to enhance operational efficiency.
  • Delivered positive customer service while meeting tight deadlines to ensure client satisfaction.
  • Ensured deliveries met requirements accurately and on time.
  • Operated loading equipment to move heavy items efficiently on-site.
  • Maintained organization of rental inventory and supplies.

Community Service

Elim Church
Oceanside, USA
12.2021 - Current
  • Active member of worship team, developing teamwork and leadership skills.
  • Attended scheduled services consistently in attending scheduled services and events.
  • Supported group operations in a fast-paced environment requiring coordination and attention to detail.

Education

Associate - Computer Science

Cypress College
Cypress, CA
01-2026

High School Diploma -

Warren High School
Downey, CA
01-2023

Skills

  • PC Building and Hardware Setup
  • Network and Printer Configuration
  • Software Installation and troubleshooting
  • Microsoft 365
  • Google Workspace
  • Shipping and Receiving
  • Inventory Management
  • Customer Service
  • Data entry proficiency
  • Analytical thinking
  • Financial reporting

Timeline

Billing Specialist

US Set Logistics Inc
12.2025 - Current

Associate & IT Support

Downey Party Rentals
12.2021 - Current

Community Service

Elim Church
12.2021 - Current

Associate - Computer Science

Cypress College

High School Diploma -

Warren High School
Benjamin Quinones