Benjamin Ramos
West New York
Summary
Dynamic and results-driven professional with a proven track record at Goya Foods, excelling in customer service and attention to detail. Enhanced order accuracy and fulfillment speed through effective communication and data entry skills, consistently surpassing performance metrics and improving overall warehouse efficiency. Recognized for strong decision-making and team collaboration.
Overview
2
2
years of professional experience
Work History
Traffic Associate
Goya Foods
08.2024 - Current
- Oversaw daily operations and shipping and handling processes.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Reduced shipping errors and increased customer satisfaction through thorough quality control checks.
Assistant Checker
Goya Foods
02.2024 - 08.2024
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Collaborated with team members to streamline workflow and improve overall warehouse efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Order Picker
Goya Foods
08.2023 - 02.2024
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Education
Associate of Science - Accounting
Hudson County Community College
Jersey City, NJ12-2025
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Decision-making
- Oral communication
- Product knowledge
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Traffic Associate
Goya Foods
08.2024 - Current
Assistant Checker
Goya Foods
02.2024 - 08.2024
Order Picker
Goya Foods
08.2023 - 02.2024
Associate of Science - Accounting
Hudson County Community College
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