Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Richardson

Big Rock,TN

Summary

Dynamic Academy Trainer with Walmart experience, skilled in motivational techniques and innovative thinking. Successfully mentored team members, enhancing engagement and performance. Developed training materials that aligned with operational goals, fostering teamwork and collaboration. Proven ability to monitor progress and implement effective strategies, ensuring a high-quality customer experience.

Overview

21
21
years of professional experience

Work History

Academy Trainer

Walmart
05.2024 - Current
  • Assisted customers with product selection, enhancing shopping experience and satisfaction.
  • Managed inventory levels, ensuring product availability and organization on sales floor.
  • Operated cash register efficiently, processing transactions accurately and quickly.
  • Collaborated with team members to maintain store cleanliness and visual merchandising standards.
  • Mentored team members to enhance coaching techniques and improve employee engagement.
  • Implemented performance evaluations to assess team effectiveness and identify improvement areas.

Mental Health Associate

Oak Plains Academy
09.2022 - 10.2023
  • Provided direct care and support to individuals with mental health diagnoses.
  • Implemented therapeutic techniques to promote emotional and social development.
  • Collaborated with multidisciplinary teams to create individualized treatment plans.
  • Monitored patient behavior and documented progress in electronic health records.
  • Conducted group therapy sessions, fostering communication and peer support.
  • Participated in staff training sessions, enhancing team knowledge on mental health best practices.

Academy Trainer

Walmart
08.2017 - 08.2022
  • Mentored team members to enhance coaching techniques and improve employee engagement.
  • Developed training materials aligned with operational goals and company standards.
  • Implemented performance evaluations to assess team effectiveness and identify improvement areas.
  • Facilitated workshops focused on leadership development and skill enhancement for associates.
  • Collaborated with management to create strategic initiatives that align with business objectives.

Sales Associate

Mitchum Drug Company, Inc.
07.2004 - 10.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Ph.D. - General Psychology

Grand Canyon University
Phoenix, AZ
04-2026

General Psychology

Southern New Hampshire University
Hooksett, NH
04-2022

Bachelor of Science - Psychology

Austin Peay State University
Clarksville, TN
12-2011

High School Diploma -

Houston County High School
Erin, TN
06-2006

Skills

  • Motivational techniques
  • Innovative thinking
  • Progress monitoring
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Reliability

Timeline

Academy Trainer

Walmart
05.2024 - Current

Mental Health Associate

Oak Plains Academy
09.2022 - 10.2023

Academy Trainer

Walmart
08.2017 - 08.2022

Sales Associate

Mitchum Drug Company, Inc.
07.2004 - 10.2015

Ph.D. - General Psychology

Grand Canyon University

General Psychology

Southern New Hampshire University

Bachelor of Science - Psychology

Austin Peay State University

High School Diploma -

Houston County High School

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