Benjamin Richardson
San Antonio,TX
Summary
Detail-oriented Automotive Technician with extensive experience in diagnosing and repairing vehicles in high-volume fleet environments. Expertise in troubleshooting, documentation, and customer service enhances operational efficiency. Seeking to apply technical and analytical skills in remote roles such as administrative support, customer service, claims, or medical coding.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Automotive Technician
HERTZ
San Antonio, US
05.2023 - Current
- Diagnose and repair mechanical and electrical vehicle issues in a high-volume fleet environment.
- Perform inspections, preventive maintenance, and complex repairs while maintaining safety and quality standards.
- Consistently achieved top productivity rankings in the region for four consecutive months.
- Utilize diagnostic equipment and technical documentation to identify and resolve vehicle concerns efficiently.
- Maintain accurate repair records and communicate findings with management and team members.
- Diagnosed vehicle issues using advanced diagnostic tools and software.
Team Member
Airtopia adventure park
San Antonio, US
10.2021 - 05.2023
- Delivered excellent customer service in a fast-paced entertainment environment.
- Assisted guests with questions, safety procedures, and problem resolution.
- Collaborated with team members to maintain operational efficiency and positive guest experiences.
- Demonstrated adaptability and professionalism during busy periods and special events.
- Collaborated with team members to facilitate smooth operations during peak hours.
- Conducted safety checks on equipment to ensure guest safety and compliance.
- Managed inventory of supplies and restocked items as needed throughout the park.
Team Member
Taco Cabana
San Antonio, US
08.2020 - 01.2021
- Provided customer service in a fast-paced restaurant environment.
- Managed multiple responsibilities simultaneously, ensuring quality service and operational efficiency.
- Processed customer transactions and supported daily operations, contributing to a seamless customer experience.
- Cultivated strong communication, teamwork, and time-management skills to enhance collaboration and service delivery.
Education
Automotive Technology - Trade school
South Texas Vo-Tech Institute
San Antonio, TX 02.2023 - 02.2024
High School Diploma - STEM
Johnson High School
San Antonio, TX 08.2018 - 05.2022
Skills
Technical Skills
- Automotive Diagnostics
- Preventive Maintenance
- Brake Repair
- Suspension Repair
- Vehicle Inspections
- Troubleshooting
Professional Skills
- Problem Solving
- Customer Service
- Team Collaboration
- Time Management
- Documentation
- Communication
- Adaptability
- Attention to Detail
Certification
- CPR Certification
- AED Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Automotive Technician
HERTZ
05.2023 - Current
Automotive Technology - Trade school
South Texas Vo-Tech Institute
02.2023 - 02.2024
Team Member
Airtopia adventure park
10.2021 - 05.2023
Team Member
Taco Cabana
08.2020 - 01.2021
High School Diploma - STEM
Johnson High School
08.2018 - 05.2022