Benjamin R. Munster
Summary
Seasoned Freight Broker with proven background in transportation and logistics management. Possess strong negotiation skills, adept at forging long-term relationships with clients and carriers, ensuring seamless freight operations. Skilled in leveraging technology for efficient load tracking and cost optimization. Notable impact on previous employer's operational efficiency through strategic planning and execution of freight processes.
Overview
21
21
years of professional experience
Work History
Broker agent
OpenRoad Global / All American Brokers LLC
02.2015 - Current
- Built a client base of over $3 million yearly in gross revenue
- Handle customer relations, dispatching and prospecting new clients on a daily basis while maintaining current clients
- Strong determination to succeed and maintain a strong client relationship
Independent contractor
Auto Shipping Group Inc / All American Brokers LLC
06.2013 - Current
- Call leads and follow ups
- Place orders, post on Central Dispatch, and Customer service with orders
- Most all our sales calls are WARM to HOT LEADS where we are responding to our clients request for quotes to ship cars, trucks, bikes, vans and boats and have a network of over 6500 trucking companies
- Currently, we receive 300-400 new requests daily to transport vehicles
Inside business-to-business sales
Coface North America
01.2011 - 06.2013
- Inside business-to-business sales across the US and Canada
- I help clients keep track of accounts receivables and help them determine clients and debtors
- I specialized in the winery and distribution industry
- During my time at Coface I was in the top 5 for the branch along with top salesmen for q1 2013 with a quota of 15 new clients at $821,472 in sales off a $215,000 quota
Account Manager, Business Sales
Copiers Northwest
01.2010 - 01.2011
- Inside & Outside sales
- My daily duties consist of 40-60 cold calls per day and 20 in person sales calls to local businesses in my assigned zip code
- First sale within 2 weeks of employment putting me only 5k away from my monthly quota even while on ramp up
Senior Retail Business Sales
Sprint Nextel
01.2008 - 01.2010
- Achieved 124% growth in Q4 119% in Q1 and trending 121% for Q2, through maximizing current customers in the store, outbound calling to business leads through sales force
- Working with surrounding business and growing the current relationships business have with Sprint Nextel
- Using previous calling program I developed with Verizon Wireless, I was able to teach my current sales team on making cold and warm sales calls
- Made Champions Club from hire date to present, currently working on Pinnacle Club
- Always in top ten for Pacific Northwest for sales
Asst Store Manager
Verizon Wireless
01.2006 - 11.2008
- Achieved 120% growth in Q3, through outbound calling to local business owners and employees
- Strong focus on marketing in local mall and surrounding areas
- Developed a complete marketing/outbound calling program where none previously existed
- Program now serves as a guide for current employees and new hires and future departmental growth
- Set up and established new territory by:
- Devising a technique for introducing the sales concept and the product to customers
- Designing an introductory call script that is now standard for the department
- Developing a strategy for attacking and penetrating a customer master list
- Serving as product specialist and trainer for six new hires
- Developing complete managerial outline for continued growth and success of the department
- Finished in top three in region for store performance in Q1, Q3 of 2008
- Finished Q3 with #1 top sales rep for entire Pacific Northwest
Store Manager
Wireless Advocates LLC
01.2004 - 01.2006
- In charge of all staff hiring and training
- Was promoted from sales rep to store manager within 4 months of employment
- Solid, Proven success in Store and individual sales
- Customer service and overall customer satisfaction was a huge focus for both Wireless Advocates and Costco
- Worked with Costco Management and District Manager on how to help drive business to both Wireless Advocates and Costco
- Trained 3 locations on sales presentations and sales skills
Education
Bachelor of Science - Business Management
University of Phoenix
01.2007
Accelerating Careers -
Pro Schools
01.2006
High School Diploma -
01.2003
Skills
- Strategic Sales Planning
- Strategic Growth Initiatives
- Professional Networking Expertise
- Sales Strategy Development
- Innovative Marketing Execution
- Networking and Relationship Building
- Employee Training
Timeline
Broker agent
OpenRoad Global / All American Brokers LLC
02.2015 - Current
Independent contractor
Auto Shipping Group Inc / All American Brokers LLC
06.2013 - Current
Inside business-to-business sales
Coface North America
01.2011 - 06.2013
Account Manager, Business Sales
Copiers Northwest
01.2010 - 01.2011
Senior Retail Business Sales
Sprint Nextel
01.2008 - 01.2010
Asst Store Manager
Verizon Wireless
01.2006 - 11.2008
Store Manager
Wireless Advocates LLC
01.2004 - 01.2006
Bachelor of Science - Business Management
University of Phoenix
Accelerating Careers -
Pro Schools
High School Diploma -
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