Ben Robbins

Detail-oriented Release Manager focused on providing defect-free products to clients. Working closely with development, QA and business teams to accomplish goals and exceed customer expectations.

Effective at building and deepening productive relationships with all product stakeholders. Skilled at guiding operations, supporting deployments and implementing quality control standards. Analytical problem-solver with excellent judgment and a detail-oriented nature.

• Medtronic, Inc – CIO Award FY09
• Medtronic, Inc – Extreme Award Winner, Global Business Solutions FY06
• Medtronic, Inc – Star of Excellence Award Nominee

• MN Residential Qualified Builder License QB717962, expired 12/15/2020
• Trex Pro Certification (2019-2020)
• Licensed Realtor in MN from 2016-2018

• Senior IT Manager, Medtronic, Inc., Minneapolis, MN, 11/2019, Present, Managed and optimized IT operations, ensuring seamless functionality and enhanced efficiency through proactive system monitoring, troubleshooting, and implementing strategic solutions. Responsible for delivery of Commercial Data Analytics programs ensuring delivery goals align with Business KPIs. Guide and validate all projects in program follow and adhere to the Medtronic SDLC. Manage $7M+ program team (50+) to deliver a device registration and tracking system; responsible for all aspects of the program: budget, schedule, resources, and communication to executive leadership. Lead effort to operationalized Kafka Digital Streaming platform in new modern architecture. Manage a team of direct reports in the following roles: Project Manager, Solution Architect, and Business Analyst. Meet with executive IT leadership on a weekly basis to discuss program direction, overall health, costs, risks, and developing initiatives. Responsible for providing leadership defining and implementing data analytics, integrations services technologies and strategic initiatives, including technology roadmap. Responsible for Integration Services program and projects collaborating with cross-functional teams to ensure synergies across IT and the business. Responsible for providing direction, leadership and coaching to staff to meet project schedules, resolve technical or operational problems. Obtain detailed understanding of business operations and align IT programs to business outcomes. Manage all demand for Commercial Analytics team, including streamline of process. Streamline internal processes to increase efficiencies throughout project lifecycle.
• Owner/Operator, Scenic Oaks Construction LLC, Shoreview, MN, 02/2017, 01/2020, Hired and managed 12+ employees and many subcontractors on a day-to-day basis. Grew business from start-up to $500k+ sales revenue in first 2 years of business. Managed all aspects of operations (e.g., supply management, finance, payroll, etc.).
• Owner/Operator, Jicky Jack Technologies LLC, 04/2012, 12/2018, Managed all aspects of commercial and residential technology projects. Residential construction whole house wiring installation, installation and configuration of audio, video, and automation components. Create and implement solutions for businesses and homes working within best practices of industry.
• Business Consultant/Program Manager, Target Corp, 04/2012, 09/2015, Responsible for 6 Team Members and 20+ Contractors working across a variety of programs for Pricing systems; including the development of 2 Agile Product teams. Led cross-functional group of leaders to begin delivering future technology systems. Responsible for budget and financial reporting for $9M+ program. Performed strategic resource and financial planning. Created and managed strategic technology roadmap used by Technology and Business leadership. Coached Team Member in Leadership Rotational program. Responsible for driving strategic planning for the Finance Systems Technology Portfolios. Implemented new streamlined demand intake process for new technology requests. Drove proposal for the implementation of new technologies for the Tax capability. Implemented Business Architecture principles within across Finance capability. Represented Finance on major cross-functional Agile effort.
• Senior Business Consultant/Account Manager, Medtronic, Inc, 11/2001, 03/2012, Managed Operations of the Spine and Diabetes Clinical Programs. Represented MCRI Global Clinical Operations as the single point of contact between the business units and MCRI Central Operations personnel. Build and maintain active, collaborative relationships with senior leadership within the business units and geographies. Interacted with functional leadership, technical, and non-technical staff to facilitate operational efficiencies across the clinical development lifecycle. Responsible for the implementation, stewardship and support of processes and tools that increase product development quality and productivity and strengthen execution.