Benjamin Rocha
Acushnet,MA
Summary
A recent Biology graduate from UMass Dartmouth who is passionate about animals, wildlife conservation, and public health. A strong team player with a proven track record in both subordinate and leadership positions. An effective speaker adept at interacting with the general public. Experienced working in a lab setting and following proper procedures, and effective at interpreting scientific literature. Compassionate and dedicated.
Overview
4
4
years of professional experience
Work History
Crew Leader
Sparkle King Window & Gutter Cleaning
05.2020 - 09.2022
- Was responsible for being the on-site leader of a 2-4 person crew of window & gutter cleaners
- Performed customer satisfaction check, equipment inventory check, and ladder safety check
- Drove and maintained a company work van while on the clock
- Gained experience working in different environments every day
- Enhanced my ability to solve problems on the fly, reaching difficult windows or gutters was often like solving a puzzle
- Trained multiple new employees
Electronics Sales Associate
Walmart Supercenter
06.2018 - 08.2019
- Gained experience communicating effectively with the general public
- Often helped de-escalate heated situations between irate customers and coworkers
- Enhanced my ability to multitask
- Performed inventory audits
- Trained multiple new employees
- Entrusted with security keys to access high ticket items
Education
Bachelor of Science - Biology
University of Massachusetts Dartmouth
Dartmouth, MA12.2024
Computing Security -
Rochester Institute of Technology
Rochester, NY05.2020
Skills
- Wildlife Biology
- Conservation Biology
- Evolutionary Biology
- Animal Physiology & Behavior
- Animal Welfare
- Epidemiology
Timeline
Crew Leader
Sparkle King Window & Gutter Cleaning
05.2020 - 09.2022
Electronics Sales Associate
Walmart Supercenter
06.2018 - 08.2019
Bachelor of Science - Biology
University of Massachusetts Dartmouth
Computing Security -
Rochester Institute of Technology
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