Benjamin Rodriguez
LONG BEACH,CA
Summary
Diligent Security Officer with 10 years of experience in monitoring facility, staff, and guests to maintain safety and order. Responds and acts appropriately to situational assessments, while anticipating trouble and taking the proper steps to intervene and diffuse situations using a keen eye for detail.
Overview
15
15
years of professional experience
Work History
Security Officer in Charge
Aquarium Of The Pacific
05.2014 - Current
- Enhances guest satisfaction by resolving disputes promptly while delivering a high level of customer service.
- Supervises a team of 5 to 12 Security Officers, ensuring proper assignment coverage, while maintaining high morale among staff members.
- Develops detailed incident reports, providing comprehensive information for management review.
- Handles sensitive information discreetly while adhering to strict guidelines.
- Works flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Has worked multiple film shoots/press events. Including 1 film shoot in charge after PR Staff had to go home sick and another in charge of the overall safety of the entire film shoot.
Corporal
United States Marine Corps
01.2009 - 10.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
Skills
- Personable and friendly
- Verbal and written communication
- Problem-solving abilities
- Spanish Fluency
- Coordination
- Exceptional communication
Languages
Spanish
Native or Bilingual
Timeline
Security Officer in Charge
Aquarium Of The Pacific
05.2014 - Current
Corporal
United States Marine Corps
01.2009 - 10.2012
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