Benjamin Rowland
Mokelumne Hill,CA
Summary
Retail management experience transitioned into B2B, focusing on enabling others to reach their objectives. Expertise in delivering value drives success in all endeavors. Engagement in trades has fostered opportunities to leverage cutting-edge technology and industry advancements.
Overview
4
4
years of professional experience
Work History
Lead Maintenance Tech, Onsite Manager
Empower Realty Group
02.2022 - 03.2026
- Oversaw all maintenance and property management responsibilities as a whole, resulting in reduced work orders and minimized vacancy loss.
- Oversaw maintenance operations for company portfolio, ensuring properties met quality standards.
- Managed maintenance tasks for light commercial properties and smaller multifamily buildings, ensuring timely completion and tenant satisfaction.
- Prepared single-family homes for market readiness after tenant move-out or owner sale, enhancing appeal for prospective buyers.
- Oversaw daily operations of a 19-unit complex as an onsite manager.
- Also handled all Quality Control for onsite Vendor Management.
- Left as Maintenance Lead to work with Quarterra but kept the onsite manager position.
Lead Maintenance Technician, Lease up
Quarterra LLC
Fremont, California
03.2025 - 07.2025
- Prepared handoff units from construction for market readiness, enhancing move-in condition.
- Remediated water leaks and resolved major issues during building adjustments.
- Managed fire safety issues, ensuring compliance with building regulations.
- Completed project tasks requiring attention before warranty process, facilitating quicker resolutions.
- Helped to bring organization and structure to the shop, equipment rooms, and overall property curb appeal.
- Left due to a terminal sickness in the family.
Maintenance Lead, Bay Area and Sacramento
Silvercreek Association Management
06.2023 - 02.2025
- Rolled out internal Capital Expenditure Maintenance Division to enhance operational efficiency.
- Collaborated with director of Capitol Services to develop and implement improved management methods for portfolio managers across Bay area and Sacramento.
- Built strong relationships with the board, homeowners, and vendors, which reduced maintenance costs and turnaround times, boosted profitability, and sped up issue resolution.
- Participated in sales meetings with prospective clients post-initial property assessment to reinforce engagement and interest.
- After contract and onboarding would translate those into hard motivators.
- One of the largest HOA management companies in northern California
Lead Maintenance Technician, Aya
Quarterra LLC
06.2022 - 06.2023
- Senior Maintenance Technician who also served as interim supervisor during a colleague’s prolonged medical absence.
- Provided maintenance for high-end luxury low-rise properties.
- Helped with overall progress and bringing up turn standards as well as helped develop strategized approach unique to the properties' recurring needs.
- Acted alone on a three-person maintenance crew for an extended period (due to Covid) while keeping the new set standards the team developed.
- Moved on to a new role at Silver Creek.
Education
High School Diploma -
Liberty Highschool
Benicia01-2001
Skills
Preventive maintenance
- Facility management
- Facility maintenance
- Operations oversight
- Handyman services
- Asset management
- Tenant relations
- Business development
- Pipeline development
- Effective communication
- Relationship management
Timeline
Lead Maintenance Technician, Lease up
Quarterra LLC
03.2025 - 07.2025
Maintenance Lead, Bay Area and Sacramento
Silvercreek Association Management
06.2023 - 02.2025
Lead Maintenance Technician, Aya
Quarterra LLC
06.2022 - 06.2023
Lead Maintenance Tech, Onsite Manager
Empower Realty Group
02.2022 - 03.2026
High School Diploma -
Liberty Highschool