BENJAMIN SALTZBURG
Denver,CO
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
Work History
Project Management: Retail Interactive Technology
Apple Inc
01.2021 - Current
- On site representative overseeing all technology receiving and setup during ten day new store opening projects
- Communicated with project leads, on potential issues; maintaining teams stayed on project timelines
- Troubleshooting of store systems including: networking, AV, software, & hardware
- Mentored teams upwards of 200 through daily challenges in order to maintain strict time tables
- Facilitated training across multiple systems, gave troubleshooting insight, and set teams up for success moving forward after project ending.
Technology and Merchandising Pro
Apple Inc
01.2017 - Current
- Primary IT support and project management for local Apple Retail
- Responsible for maintaining technology/ systems
- Troubleshot phones, employee systems, networking, & POS systems etc
- Managed support tickets and escalations
- Provisioned hardware for new employees
- Hosting trainings for new technology and systems
- Created and facilitated high level projects regarding building network improvements, technology/device management
- Cultivated a team of 30 self-driven & passionate individuals to maintain standards and implement changes store wide.
Education
AA Political Science -
Florida International University
Miami, FL01.2012
Skills
- Project Planning & Management
- High level technical & troubleshooting knowledge
- Strong oratory and written communication skills
- Proficiency in iWorks and Microsoft Office suites
- Experience JAMF and other remote management systems
Timeline
Project Management: Retail Interactive Technology
Apple Inc
01.2021 - Current
Technology and Merchandising Pro
Apple Inc
01.2017 - Current
AA Political Science -
Florida International University
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