Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Smith

Benson,NC

Summary

At Food Lion Grocery, I excelled as a Front End Service Lead and Produce Team Lead, enhancing customer satisfaction through innovative merchandising and efficient checkout processes. Demonstrating reliability, teamwork, and exceptional customer service, I spearheaded initiatives that significantly improved store operations and team performance. My expertise in multitasking and commitment to excellence are pivotal in driving success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Front End Service Lead

Food Lion Grocery
03.2023 - Current
  • Assisted in organizing promotional events or displays within the front-end area of the store, enhancing overall visual appeal for customers.
  • Promoted a safe working environment by adhering to safety protocols and reporting any hazards observed in the workspace immediately.
  • Streamlined checkout processes for quicker transactions and shorter lines.
  • Maintained clean and organized workspaces, contributing to a professional store appearance.
  • Handled phone inquiries from customers professionally, addressing their questions or concerns efficiently while maintaining excellent telephone etiquette.

Produce Team Lead

Food Lion Grocery
03.2023 - 01.2024
  • Addressed customer inquiries and concerns promptly, delivering exceptional service that exceeded expectations.
  • Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
  • Maximized customer satisfaction through efficient product rotation and restocking practices.
  • Improved produce quality by implementing rigorous inspection and inventory management processes.
  • Led by example by consistently demonstrating high levels of professionalism and dedication to duty, inspiring team members to strive for excellence in their own roles.

Education

No Degree - General Education

Johnston Community College
Smithfield, NC

GED -

Johnston Community College
Smithfield, NC
01.2020

Skills

  • Reliability and punctuality
  • Empathy and patience
  • Maintaining confidentiality
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking Abilities

Timeline

Front End Service Lead

Food Lion Grocery
03.2023 - Current

Produce Team Lead

Food Lion Grocery
03.2023 - 01.2024

No Degree - General Education

Johnston Community College

GED -

Johnston Community College
Benjamin Smith