Benjamen Sullivan
Monroe,MI
Summary
Well-versed in keeping an orderly and clean shop for maximum efficiency. Skilled in testing, diagnosing and fixing issues with diesel equipment and vehicles. Excellent communication, organizational and prioritization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Diesel Technician
Ohio Catapillar
11.2020 - 06.2024
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
- Inspected Long haul and vocational trucks for repair and maintenance needs.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
- Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
- Completed warranty services and submitted required paperwork.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Removed components and completed repairs or installed new replacements.
- Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
- Replaced parts such as belts, hoses and motors on different systems.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
- Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
- Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
- Enhanced workshop safety through consistent adherence to established protocols and guidelines.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
- Serviced and maintained engines by performing regular oil and filter changes.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Diagnosed mechanical problems for repair or replacement.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
Team Member
McDonald's Restaurant
03.2018 - 04.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate Degree in Auto/Diesel Technolgies - Diesel Mechanics Technology
University of Northwestern Ohio
Lima, OH05.2020
Skills
Preventive Maintenance
Fuel System Repair
Workplace Safety
HVAC Systems Maintenance
ABS systems knowledge
Cooling System Service
Exhaust system repair
Battery Maintenance
Troubleshooting skills
Equipment Inspection
Drive Shaft Maintenance
Inspection procedures
Vehicle repairs
Parts Replacement
Performing repairs
Drivetrain Components
Powertrain Service
Electronic Control Modules
Diesel Engine Expertise
Diesel Emissions Control
Transmission Troubleshooting
Specializing in PACCAR or Peterbilt trucks
Brake System Maintenance
Engine Diagnostic Software
Engine diagnostics
Oil Changes
Mechanical Troubleshooting
Brake Systems
HVAC Repair
Circuit Testing
Certification
- PACCAR engines Training - The first two years spent at Ohio CAT, I had completed all the training to become certified under PACCAR engines and electrical systems
Timeline
Diesel Technician
Ohio Catapillar
11.2020 - 06.2024
Team Member
McDonald's Restaurant
03.2018 - 04.2019
Associate Degree in Auto/Diesel Technolgies - Diesel Mechanics Technology
University of Northwestern Ohio
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