Benjamin Thompson
Oklahoma City,OK
Summary
Dynamic professional dedicated to enhancing operational efficiency and customer satisfaction. Proven track record in managing workflows, developing training programs, and establishing strong vendor relationships to optimize service delivery. Detail-oriented with a commitment to high-quality outcomes and effective communication.
Overview
13
13
years of professional experience
Work History
CARD BUSINESS OWNER
Self
Oklahoma City, OK
01.2021 - Current
- Oversaw financial planning, budgeting, and expense management for sustainable growth.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Established strategic partnerships with vendors and suppliers to improve procurement efficiency.
- Streamlined operational workflows that improved productivity and minimized overhead costs.
- Developed targeted marketing strategies that increased brand visibility and drove customer engagement.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
COMPUTER LAB MANAGER
Oklahoma Wesleyan University
Bartlesville, OK
06.2017 - 06.2019
- Managed daily operations of computer lab, providing reliable functionality and support for users.
- Oversaw maintenance and troubleshooting of hardware and software, improving lab performance and user experience.
- Streamlined computer lab operations by implementing new software and hardware solutions.
- Developed and implemented training programs for staff and students on software usage and lab policies.
- Coordinated scheduling of lab resources to maximize accessibility for students and faculty.
- Established safety protocols to protect equipment and ensure a secure learning environment.
- Replaced old desktops and laptops with new devices to improve Type functionality.
SANITATION AND GROUNDS
Oklahoma Wesleyan University
Bartlesville, OK
08.2013 - 12.2015
- Worked effectively in fast-paced environments.
- Collaborated with team members and independently completed tasks to successfully meet project goals.
- Initiated and led projects, showcasing self-motivation and proactive problem-solving.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Applied strong work ethic to ensure tasks were completed accurately.
- Ensured accuracy in assignments by meticulously focusing on details throughout completion.
Education
Associate of Science - Mathematics
Oklahoma Wesleyan University
Bartlesville, OK05-2019
Skills
- E-commerce strategies
- Trend analysis
- Data analysis
- Supply chain coordination
- Maintaining equipment
- Tech savvy
- Problem-solving
- Customer service
- Effective communication
- Attention to detail
- Team collaboration
- Flexible and adaptable
- Strong work ethic
- Responsible and punctual
- Effective communication
- Attention to detail
Accomplishments
- Multiple time recipient for the Dean's List
Timeline
CARD BUSINESS OWNER
Self
01.2021 - Current
COMPUTER LAB MANAGER
Oklahoma Wesleyan University
06.2017 - 06.2019
SANITATION AND GROUNDS
Oklahoma Wesleyan University
08.2013 - 12.2015
Associate of Science - Mathematics
Oklahoma Wesleyan University