Luke Dilger
San Juan Capistrano,CA
Summary
Results-driven e-commerce business owner with expertise in customer service and sales execution. Proven track record in managing inventory and optimizing market strategies to enhance revenue.
Overview
5
5
years of professional experience
Work History
Ecommerce Business Owner
Self-employeed
Dana Point, California
09.2020 - Current
- Founded and operated a solo reselling business generating approximately $500–$1,000 in monthly revenue through disciplined sourcing, pricing, and sales execution
- Managed end-to-end operations independently, including product sourcing, purchasing, inventory management, packaging, fulfillment, and customer communication
- Sold products across multiple platforms, including Amazon, eBay, Facebook Marketplace, and private seller-to-buyer networks
- Analyzed market demand and pricing trends to optimize margins and improve sell-through rates
- Built and maintained buyer and seller relationships through networking and direct outreach
Member Services Associate
San Juan Hills Golf Club
San Juan Capistrano, California
08.2024 - 09.2025
- Supported high-volume food and beverage operations at a busy golf club, particularly during peak weekend service, live music nights, and post-round surges.
- Played a key role in large-scale events, holidays, and tournaments, helping manage rapid table turnover and consistent service quality under pressure.
- Collaborated closely with servers, kitchen staff, and management to maintain efficient front-of-house operations in a fast-paced, customer-facing environment.
- Demonstrated reliability by performing during peak service periods and adapting quickly to a wide range of operational tasks as needed.
Education
High School Diploma -
Dana Hills High School
Dana Point, CA06-2025
Some College (No Degree) - Economics
University of California, San Diego
La Jolla, CASkills
- Customer service
- Inventory management
- Market analysis
- Relationship building
- E-commerce strategies
- Professional networking
- Business marketing
- Cost analysis
- Customer relations
- Resources allocation
- Trends analysis
- Bookkeeping
- Industry trend tracking
Timeline
Member Services Associate
San Juan Hills Golf Club
08.2024 - 09.2025
Ecommerce Business Owner
Self-employeed
09.2020 - Current
High School Diploma -
Dana Hills High School
Some College (No Degree) - Economics
University of California, San Diego