Benjamin Tice
Scottsdale,AZ
Summary
Motivated and customer-focused professional with over four years of customer service, sales, leadership, and operational management. Proven ability to build trust with clients, communicate effectively, solve problems under pressure, and maintain detail and accuracy in documentation. Seeking to apply a strong work ethic and relationship-building skills to the team while building a successful career.
Overview
4
4
years of professional experience
Work History
Security Supervisor
Six Flags
Phoenix, USA
03.2026 - Current
- Supervised and coached team of officers to ensure efficient daily operations
- Made complex decisions in high-paced, high-pressure situations
- Drafted accurate incident reports requiring high attention to detail
- Trained and mentored new employees on company policies
- Built relationships with guests, professionally resolving concerns to enhance guest satisfaction
- Worked full-time and provided overtime support to meet team needs.
Cashier
One Stop Nutrition
Phoenix, USA
03.2023 - 05.2026
- Executed cash and inventory transactions accurately, ensuring smooth operations
- Maintained high standards in sales and service performance sales and customer service expectations
- Consulted with customers to identify products aligning with their goals
- Established trust with clients to enhance loyalty with new and returning customers
- Educated customers on products
- Collaborated with team members to uphold high standards in workplace efficiency and service quality
Security Officer
Six Flags
Phoenix, USA
05.2023 - 09.2025
- De-escalated conflicts using effective communication and professionalism
- Provided customer service while ensuring safety of all guests
- Collaborated with multiple departments to resolve operational issues
- Maintained full-time schedule with flexibility for additional hours
Lifeguard
Six Flags
Phoenix, USA
04.2022 - 08.2022
- Responded quickly and effectively to emergency situations
- Demonstrated situational awareness during high-pressure situations and attention to detail in fast-paced environment
- Conducted routine safety inspections to ensure compliance with safety protocols
- Communicated with guests to address inquiries and resolve concerns promptly
Education
High School -
Mountain Ridge High School
Glendale, AZ05-2023
Skills
- Leadership
- Team training
- Decision making
- Conflict resolution
- Communication
- Attention to detail
- Documentation & Reporting
- Customer relationship management
- Problem solving
- Time management
- Professionalism
Languages
- English, Fluent
- Spanish, Conversational
Timeline
Security Supervisor
Six Flags
03.2026 - Current
Security Officer
Six Flags
05.2023 - 09.2025
Cashier
One Stop Nutrition
03.2023 - 05.2026
Lifeguard
Six Flags
04.2022 - 08.2022
High School -
Mountain Ridge High School