Benjamin Tinoco Jr
Folsom,CA
Summary
Dynamic Shift Leader with a proven track record at Dave's Hot Chicken, specializing in team leadership and cash handling. Excelled in training staff, enhancing customer satisfaction, and maintaining meticulous financial records. Known for a positive attitude and problem-solving skills, consistently meeting business needs with flexibility and efficiency.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dave's Hot Chicken
2023.02 - 2023.11
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Cashier
California Fish Grill
2021.10 - 2022.10
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Folsom High School
Folsom, CA05.2022
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Training Assistance
- Sales and Upselling
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Dave's Hot Chicken
2023.02 - 2023.11
Cashier
California Fish Grill
2021.10 - 2022.10
High School Diploma -
Folsom High School
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