Benjamin Toothman
Surry,VA
Summary
Dynamic Senior Mechatronics and Robotics Technician at Amazon, skilled in automated equipment maintenance and team leadership. Achieved significant workflow optimization through effective troubleshooting and root cause analysis, enhancing operational efficiency. Committed to quality control and training, fostering a culture of safety and excellence within the team.
Overview
9
9
years of professional experience
Work History
Senior Mechatronics and Robotics Technician
Amazon
07.2024 - 11.2025
- Operated and maintained warehouse equipment to ensure smooth daily operations.
- Executed inventory management processes using Amazon's proprietary tracking systems.
- Collaborated with team members to optimize workflow and improve efficiency in package handling.
- Conducted regular quality checks to maintain high standards for product accuracy and safety.
- Lead service technicians on the team in the installation and repair of automated packaging and distribution equipment.
- Assisted in training new technicians on operational procedures and safety protocols.
- Monitored supply levels and coordinated restocking efforts to prevent inventory shortages.
- Resolved technical issues promptly to minimize downtime and maintain productivity in the facility.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Mechatronics and Robotics Technician
Amazon
02.2023 - 07.2024
- Operated and maintained equipment to ensure optimal functionality.
- Diagnosed technical issues, providing timely resolutions to minimize downtime.
- Collaborated with team members to streamline workflow processes.
- Conducted routine inspections, identifying potential safety hazards proactively.
- Documented maintenance activities and repairs for compliance purposes.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Process Assistant
Amazon
03.2021 - 02.2023
- Streamlined workflow processes to enhance operational efficiency across multiple departments.
- Assisted in the implementation of new software tools, improving data accuracy and reporting capabilities.
- Collaborated with team members to identify areas for process improvement and optimize resource allocation.
- Supported training sessions for new hires on standard operating procedures and best practices.
- Facilitated communication between teams to ensure alignment on project goals and deliverables.
- Managed inventory systems to ensure timely availability of resources while minimizing waste and redundancy.
- Identified and resolved process issues to drive optimal workflow and business growth.
Housekeeping Supervisor
The Historic Powhatan Resort by Hilton Grand Vacations
01.2020 - 03.2021
- Supervised daily housekeeping operations to ensure cleanliness and safety standards were met consistently.
- Trained and mentored staff on efficient cleaning techniques and proper use of equipment.
- Conducted regular inspections to maintain quality control and compliance with health regulations.
- Developed schedules to optimize workflow and ensure adequate staffing levels during peak periods.
- Implemented inventory management practices for cleaning supplies, reducing costs and waste.
- Collaborated with management to establish training programs that improved team performance and retention rates.
- Resolved guest complaints promptly, enhancing overall customer satisfaction with housekeeping services.
Host
The Surry Seafood Company
12.2016 - 01.2020
- Greeted and seated guests, ensuring optimal dining experience and customer satisfaction.
- Managed reservation systems to streamline guest flow and minimize wait times.
- Coordinated with kitchen and service staff to facilitate smooth operations during peak hours.
- Trained new hosts on company policies, customer service standards, and operational procedures.
- Handled guest inquiries and complaints promptly, increasing overall service quality.
- Monitored dining area for cleanliness and readiness, maintaining high standards of hospitality.
- Developed seating arrangements based on party size, maximizing table turnover efficiency.
Apprentice Brickmason
Mobley's Masonry
09.2016 - 01.2020
- Coordinated daily tasks to ensure alignment with organizational goals and timely project delivery.
- Analyzed operational processes, identifying areas for improvement and executing strategic enhancements.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned wide range of simple and complex techniques from on-the-job training.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Prepared worksite by setting up required tools and supplies.
Education
High School Diploma -
Surry County High School
Surry, VASkills
- Mechatronics systems
- Robotics technology
- Automated equipment maintenance
- Troubleshooting techniques
- Root cause analysis
- Inventory management systems
- Quality control standards
- Equipment installation procedures
- Team leadership skills
- Training and mentoring techniques
- Equipment reliability testing
- Attention to detail
- Customer service
Accomplishments
- Completion of Virginia's Boys State
Timeline
Senior Mechatronics and Robotics Technician
Amazon
07.2024 - 11.2025
Mechatronics and Robotics Technician
Amazon
02.2023 - 07.2024
Process Assistant
Amazon
03.2021 - 02.2023
Housekeeping Supervisor
The Historic Powhatan Resort by Hilton Grand Vacations
01.2020 - 03.2021
Host
The Surry Seafood Company
12.2016 - 01.2020
Apprentice Brickmason
Mobley's Masonry
09.2016 - 01.2020
High School Diploma -
Surry County High School