Andrew Ausman
Altoona
Summary
Dynamic Senior Mechatronics Robotics Technician at JLL, adept in robotics troubleshooting and team training. Proven track record in enhancing system reliability and reducing downtime through data analysis and compliance auditing. Skilled in managing critical equipment and fostering a collaborative environment, driving operational excellence in high-volume settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Mechatronics Robotics Technician
JLL, Jones Lang LaSalle
Ankeny
12.2025 - Current
- Lead the maintenance and troubleshooting of mechanical and robotic systems in high-volume industrial settings, ensuring optimal performance and minimal downtime.
- Oversee and mentor a team of technicians, providing guidance and support in daily operations and complex repair tasks.
- Manage critical systems and equipment, including motors, conveyors, robotic arms, and PLC-controlled devices, maintaining adherence to safety and operational standards.
- Collaborate with cross-functional teams to implement upgrades and new system installations, improving efficiency and productivity across various operations.
- Drive continuous improvement initiatives to enhance system reliability and reduce equipment failure rates.
- Utilize advanced diagnostic tools and software to identify and resolve issues quickly, reducing downtime and maintaining production schedules.
- Ensure compliance with safety regulations, including OSHA standards, and lead safety audits and training sessions for junior technicians.
- Actively contribute to preventive maintenance programs, reducing reactive repairs and extending the lifespan of critical equipment.
- Currently learning the CMMS role, with a focus on tracking maintenance schedules, logging work orders, and managing spare parts inventory. Eager to further develop expertise in CMMS to optimize asset management and improve maintenance efficiency.
- Actively seeking opportunities to apply CMMS data analysis to identify trends and areas for improvement, with the goal of reducing downtime and enhancing maintenance processes.
- Completed preventative maintenance routes while using OSHA/Amazon standards.
- Started working on Parts Management for local Reliability Maintenance Engineer with ordering/receiving and planning parts department.
- Completed the Mechatronics Robotics Apprentice program and received PMMI certifications.
- Troubleshooted electrical and mechanical problems, including belts, motors, relays, and more.
- Contributed to projects, follow-ups, and audits during downtime windows and shutdowns.
- Assisted in the opening of new Amazon buildings across the country.
- Worked collaboratively with other techs to maintain the Amazon robotics floor.
Mechatronics Robotics Technician
JLL - Jones Lang-Laselle
Bondurant
03.2022 - 12.2025
- Completed preventative maintenance routes while using OSHA/Amazon standards
- Completed OSHA 10 certification
- Took certification classes per OSHA/Amazon standards
- Started working on Parts Management for local Reliability Maintenance Engineer with ordering/receiving and planning parts department
- Completed the Mechatronics Robotics Apprentice program and received PMMI certifications
- Troubleshooted electrical and mechanical problems which includes belts, motors, relays, and more
- Helped with projects, follow-ups, and audits during downtime windows and during shutdowns
- Helped open new Amazon buildings across the country
- Worked with other techs to maintain the amazon robotics floor
Amnesty Floor Monitor
Amazon DSM5
Bondurant
03.2020 - 02.2022
- Efficiently picked customer orders, ensuring both speed and accuracy while maintaining safety protocols.
- Filled the lead position for amnesty operations during peak periods, ensuring smooth workflow and coverage.
- Led a team of 12 amnesty responders during the peak of 2021, driving performance and ensuring timely responses.
- Coached and mentored amnesty associates (AAs), improving find rates and response times through targeted training.
- Managed tote movement and balancing on RSP floors to ensure seamless order fulfillment.
- Contributed to achieving the #1 RT Shift rate during peak by identifying and resolving pod gap issues.
- Scheduled and staffed amnesty responders, ensuring optimal coverage for the shift’s needs.
- Assisted in maintaining equipment by preventing machine jams, enabling continuous order picking.
- Served as a point of contact for associate inquiries, providing guidance and solutions to operational issues.
- Trained new associates on amnesty procedures, ensuring they were well-prepared for their roles.
Cap Team 2 Associate
Walmart
Ankeny
10.2018 - 01.2020
- Supervised a team of 12 to 15 employees, ensuring efficient operations and team cohesion.
- Prioritized safety by promptly addressing spills and maintaining a clean, hazard-free environment.
- Focused on delivering a positive customer experience, ensuring satisfaction and repeat business.
- Assigned tasks to employees based on store needs and individual strengths, optimizing team efficiency.
- Assisted in managing inventory counts, ensuring stock levels were consistently maintained.
- Upheld the highest standards in food handling, safety, and sanitation, ensuring compliance with all regulations.
- Trained Sales Associates in restocking, product placement, and display creation, contributing to a well-organized store.
Education
Training program - Mechatronics Robotics
Wake Technical Community College
Raleigh, NC07.2022
High School -
North Polk High School
Alleman, IA06.2020
Associate's degree - Cybersecurity
Des Moines Area Community College
Ankeny, IA04.2020
Skills
- Customer care
- Schematics
- Robotics
- Programmable Logic Controllers
- Organizational skills
- Excel
- Team Training
- Basic coding
- Deadline oriented
- Technical documentation
- Management
- SQL
- Robotics troubleshooting
- Compliance auditing
- Problem solving
- Data analysis
- Inventory oversight
Certification
- OSHA 10, 07/01/24
- Industrial Electricity 1 v2r PMMI, 06/01/22
- Mechanical Components 1 v2r PMMI, 06/01/22
- Programmable Logic Controllers (PLCs) 1 v2r PMMI, 06/01/22
- Fluid Power v2r PMMI, 06/01/22
Timeline
Senior Mechatronics Robotics Technician
JLL, Jones Lang LaSalle
12.2025 - Current
Mechatronics Robotics Technician
JLL - Jones Lang-Laselle
03.2022 - 12.2025
Amnesty Floor Monitor
Amazon DSM5
03.2020 - 02.2022
Cap Team 2 Associate
Walmart
10.2018 - 01.2020
Training program - Mechatronics Robotics
Wake Technical Community College
High School -
North Polk High School
Associate's degree - Cybersecurity
Des Moines Area Community College