Benjamin Vance
Kennett,MO
Summary
Accomplished Field Manager with a proven track record at Superior Forestry Services, enhancing operational efficiency and fostering client relationships. Skilled in Project Coordination and Crew Management, I excel in optimizing field operations and delivering exceptional customer service. Demonstrated success in implementing safety protocols and training teams, significantly improving project outcomes.
Overview
8
8
years of professional experience
Work History
Field Manager
Superior Forestry Services
02.2022 - 09.2024
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
- Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
- Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
Merchandise Associate
Lowe’s
10.2020 - 01.2022
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Pest Control Technician
Terminix
07.2019 - 03.2020
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Shift Manager
McDonald's
03.2017 - 06.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
Sports Management - Sports Management
Crowley’s Ridge College
Paragould, AR05.2020
Skills
- Project Coordination
- Field Operations
- Crew Management
- Inventory Management
- Equipment Operation
- Customer Service
Timeline
Field Manager
Superior Forestry Services
02.2022 - 09.2024
Merchandise Associate
Lowe’s
10.2020 - 01.2022
Pest Control Technician
Terminix
07.2019 - 03.2020
Shift Manager
McDonald's
03.2017 - 06.2018
Sports Management - Sports Management
Crowley’s Ridge College
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