Benjamin Viers
Caro,MI
Summary
Dedicated healthcare professional with extensive experience in psychiatric and clinical care settings, complemented by ongoing nursing education that enhances expertise in medical documentation and healthcare systems. A solid foundation in medical terminology, anatomy, physiology, and coding principles ensures accurate interpretation of clinical documentation while adhering to regulatory standards. Proven ability to collaborate with multidisciplinary teams fosters effective communication and continuity of care, directly supporting the integrity of medical records. Recognized for adaptability in high-pressure environments, strong organizational skills, and a commitment to ethical practice, all contributing to improved patient outcomes and operational efficiency.
Overview
18
18
years of professional experience
Work History
Rehabilitation Care Aide
Caro Psychiatric Hospital
Caro, MI
01.2022 - 01.2025
- Provided direct patient care in a state psychiatric hospital serving individuals with acute and chronic mental health conditions.
- Maintained patient safety in a high-acuity environment with frequent behavioral escalations. Managed conflicts using approved de-escalation techniques. Assisted nursing staff with monitoring, documentation, and treatment plan implementation. Functioned as a consistent safety presence during crisis situations.
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized care plans for patients.
Live-In Hotel Manager
Independent Management
Caro, MI
01.2018 - 01.2019
- Managed day-to-day hotel operations including guest services, maintenance coordination, and issue resolution.
- Provided on-site management presence for safety, emergencies, and after-hours concerns. Handled conflict resolution and operational decision-making independently. Maintained cleanliness, organization, and ensured guest satisfaction.
- Directed daily operations, ensuring high standards of service and guest satisfaction.
Rehabilitation Care Aide (RCA) / Medication Technician (Med Tech)
Lighthouse
01.2009 - 01.2011
- Provided direct care to residents in a rehabilitation and behavioral health setting.
- Assisted residents with activities of daily living and behavioral support needs. Administered medications per facility policies. Served as a shift supervisor, providing staff oversight and guidance. Ensured resident safety and adherence to care protocols.
Inventory Manager
United Health Services
01.2007 - 01.2009
- Managed inventory of medical equipment and supplies to support daily operational needs.
- Coordinated ordering, tracking, and distribution of supplies. Reduced shortages and improved workflow through organized inventory control. Communicated with staff to ensure continuity of service.
Education
High School Diploma -
Master of Science - Health Managment
U of M Flint
Flint, Mi08-2027
Bachelor of Science - Interdisciplinary Studies
U of M Flint
Flint, MI08-2026
Skills
- Mental health support
- Professional boundaries
- Self-awareness
- Interpersonal communication
- Employee training
- Medical terminology
- Incident reporting
- Clinical documentation
- Emergency response
- Patient rapport
- Multidisciplinary collaboration
- Care team collaboration
Timeline
Rehabilitation Care Aide
Caro Psychiatric Hospital
01.2022 - 01.2025
Live-In Hotel Manager
Independent Management
01.2018 - 01.2019
Rehabilitation Care Aide (RCA) / Medication Technician (Med Tech)
Lighthouse
01.2009 - 01.2011
Inventory Manager
United Health Services
01.2007 - 01.2009
High School Diploma -
Master of Science - Health Managment
U of M Flint
Bachelor of Science - Interdisciplinary Studies
U of M Flint