Benjamin Villalobos
Alhambra,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Client Administrator
Evolve Discovery
Los Angeles, CA
- Developed models and best practice guides for client support.
- Completed basic technical support functions and product training for customers.
- Oversaw rollout of services for newly acquired clients to align both parties' interests.
- Maintained high level of client satisfaction through outstanding customer service and support.
Retail Merchandiser
Sas Retail Merchandising
Irvine, CA
02.2020 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
Inspector / Installer
Maravilla Foundation
Commerce, CA
06.2015 - 12.2019
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
Customer Service Representative
Alfagres
Anaheim, CA
03.2010 - 12.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma - General Ed.
James A Garfield High School
Los Angeles, CA06.1999
Skills
- Client Satisfaction
- Stakeholder Collaboration
- Client Support
- Critical Thinking
- Good sense of humor
- Diligent and great attention to detail
- Bilingual (spanish)
- certifications in:
- SAP program
- osha 10 hr cours
- Basic Weatherization
- FAU / heating appliances
- lead safety
Timeline
Retail Merchandiser
Sas Retail Merchandising
02.2020 - Current
Inspector / Installer
Maravilla Foundation
06.2015 - 12.2019
Customer Service Representative
Alfagres
03.2010 - 12.2014
Client Administrator
Evolve Discovery
Diploma - General Ed.
James A Garfield High School