Benjamin Wallace
Wichita,KS
Summary
Dynamic sales associate with a proven track record at Integrity, excelling in customer relationship building and teamwork. Demonstrated strong time management and problem-solving skills, enhancing service efficiency and customer satisfaction. Recognized for reducing order errors and fostering a positive dining atmosphere in previous roles, contributing to overall business success.
Overview
9
9
years of professional experience
Work History
Sales Associate
Integrity
01.2025 - 11.2025
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Waiter
Village Inm
01.2024 - 12.2024
- Provided exceptional customer service, ensuring positive dining experiences through attentive engagement.
- Collaborated with kitchen staff to synchronize orders and maintain efficient service flow.
- Trained new team members on menu offerings and restaurant policies for seamless onboarding.
- Oversaw daily operations, ensuring compliance with health and safety regulations during service hours.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Mason Tender
Masse Masonry
04.2021 - 11.2024
- Assisted masonry crews with material preparation and site organization.
- Collaborated with masons to achieve project timelines and quality standards.
- Monitored inventory levels of supplies, coordinating restock as needed.
- Operated equipment for mixing mortar and transporting stone, block, brick, etc as needed to work areas.
- Reduced material waste with accurate measurements and cuts for optimal resource utilization.
- Completed basic mathematical calculations to determine volumes and surface areas.
Waiter
Bonefish Grill Restaurants
03.2017 - 02.2020
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Resolved customer complaints effectively, fostering a positive dining environment with a cheerful disposition.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with all guests.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation
- Promoted specials or upsold items to increase average check amount.
Education
High School Diploma - General Studies
Sowers High School
Wichita, KS05.2007
Skills
- Working with co-workers to efficiently manage time
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Integrity
01.2025 - 11.2025
Restaurant Waiter
Village Inm
01.2024 - 12.2024
Mason Tender
Masse Masonry
04.2021 - 11.2024
Waiter
Bonefish Grill Restaurants
03.2017 - 02.2020
High School Diploma - General Studies
Sowers High School