Dependable and results-driven professional with a strong work ethic rooted in a lifelong background in farming and hands-on mechanical experience Skilled in managing daily operations, maintaining equipment, and overseeing livestock and crop production, with a focus on efficiency, safety, and productivity Brings practical problem-solving abilities, leadership through example, and a commitment to keeping operations running smoothly in demanding environments Comfortable working outdoors, operating machinery, and managing responsibilities with precision and accountability Dedicated team player with strong family values and a proven ability to balance multiple priorities while delivering consistent results
Benjamin Wardin
Merrill
Summary
Accomplished Store Manager delivering exceptional customer satisfaction and effective inventory control. Dedicated to training and mentoring staff, driving sales, and ensuring a clean and safe environment for both customers and employees.
Overview
26
26
years of professional experience
Work History
Store Manager
Alma Tire Companies
Saginaw, MI
10.2020 - Current
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Managed inventory levels, implementing strategies to reduce shrinkage and improve stock accuracy.
- Trained and mentored staff in sales techniques and customer service best practices.
- Developed promotional programs that enhanced product visibility and drove sales growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Service Manager
TCi Tire Centers LLC
Sagianw, MI
02.2002 - 10.2020
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed team performance, fostering an environment of accountability and continuous improvement.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- Established strong relationships with vendors to negotiate favorable terms and improve supply chain efficiency.
- Resolved customer complaints in professional and timely manner.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
Commercial Tire Technician
Boland Tire
Breckenridge, MI
10.2000 - 02.2002
- Diagnosed tire issues using advanced diagnostic tools and equipment.
- Performed tire installations, rotations, and repairs efficiently to ensure vehicle safety.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Identified problems and replaced worn tires on variety of vehicles.
Education
High School Diploma -
Hemlock High School
Hemlock, MI06-2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Employee training
- Recruitment and hiring
- POS systems
Interests
Timeline
Store Manager
Alma Tire Companies
10.2020 - Current
Service Manager
TCi Tire Centers LLC
02.2002 - 10.2020
Commercial Tire Technician
Boland Tire
10.2000 - 02.2002
High School Diploma -
Hemlock High School