Benjamin Welsh
Gilbert,AZ
Summary
Multi-talented mechanic consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Career driven with a hard-working mentality with an added plus of consistency and dependability.
Overview
7
7
years of professional experience
Work History
Plumbing Service Technician
Parker and Sons
Phoenix, AZ
02.2023 - Current
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
- Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
Part-Time Clerk
QuikTrip
Gilbert, AZ
11.2022 - 02.2023
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Field Service Technician
Swire Coca-Cola
Tucson, AZ
04.2022 - 11.2022
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Installation Technician
Lakeside Surfaces
MUSKEGON, MI
09.2021 - 04.2022
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in field.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Completed timely project management within budget constraints on multi-faceted problems for executive leadership, while fostering meaningful relationships with contractors.
Retail Sales Specialist
O'Reilly Auto Parts
04.2021 - 09.2021
- Handled in-store purchase payment processing with cash and credit cards.
- Helped customers complete purchases, locate items and join reward programs.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Aerospace Propulsion Journeyman
US Air Force
08.2017 - 12.2020
- Performed proper scheduled/unscheduled and hourly inspections of Rolls Royce AE2100D3 engine power plants on 7 aircraft; with 31 engines total on hand valued at $158.1 million in assets, as well as maintaining preparation for installation, storage and transportation.
- Performed technical planning, system integration and verification tasks for 28 electrical systems to strengthen proper awareness of system health in an organized manor.
- Created and coordinated a Microsoft Excel spreadsheet to track, monitor and manage individual engines, propellers and specialty items. Furthermore I broke this system down by locations, serial numbers, national stock numbers, part numbers, how many are available in the Air Force, quantity on hand, along with incoming/outbound status followed by the price of each item.
- Maintained hourly scheduled inspections with pre/post engine-run/flight visual inspections to uphold fleet efficiency and integrity of 33 Dowty (GE Aviation Systems) R391 propeller systems, equivalent to $19.8 million in assets.
- Remained highly knowledgeable in practices related to government agency guidelines for aircraft installations and utilized expertise to optimize fleet efficiency and performance.
- Proficiently trained a total of 23 personnel on basic engine knowledge as well as mentoring for a balanced and safe, work efficient environment along with proper work quality.
Education
High School Diploma -
Orchard View High School
Muskegon, MI06.2016
Skills
- Modification and repair skills
- Software integration
- Field inspection
- Troubleshooting expertise
- Project organization
- Problem resolution
- For production, prototype, and commercial items, experience with fabricating, assembling, diagnosis, and troubleshooting
- Operational improvement
- Team management
- Determining recommended rework of specific items with making necessary adjustments
- 1 year prior experience in welding (Career Tech Center)
- Ability to interpret engineering, military, and manufacturing specifications as necessary
- Experience with cause of malfunctions determinations
Timeline
Plumbing Service Technician
Parker and Sons
02.2023 - Current
Part-Time Clerk
QuikTrip
11.2022 - 02.2023
Field Service Technician
Swire Coca-Cola
04.2022 - 11.2022
Installation Technician
Lakeside Surfaces
09.2021 - 04.2022
Retail Sales Specialist
O'Reilly Auto Parts
04.2021 - 09.2021
Aerospace Propulsion Journeyman
US Air Force
08.2017 - 12.2020
High School Diploma -
Orchard View High School