Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Benjamin Wetzel

Benjamin Wetzel

Taylor,Michigan

Summary

Dynamic Guest Services Associate skilled in cash handling and point-of-sale operation. Proven ability to enhance visitor experiences and resolve issues promptly, contributing to a welcoming environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Member

Redford Model Railroad Club
Inkster, Michigan
05.2013 - Current
  • Guided guests through the facility and engaged them with displays and dioramas.
  • Made sales both within the facility and at NMRA expos.
  • Operated fundraisers and solicited donations.

Guest Services Associate

The Henry Ford Museum Of American Innovation
Dearborn, Michigan
07.2023 - 08.2025
  • Assisted guests with inquiries and provided information about museum exhibits.
  • Managed ticket sales and handled cash transactions efficiently.
  • Guided visitors through various attractions and ensured enjoyable experiences.
  • Addressed guest concerns promptly, and resolved issues.
  • Utilized point-of-sale systems for accurate processing of transactions and reports.

Education

High School Diploma -

Taylor High School
Taylor, MI
06-2019

Skills

  • Point-of-sale operation
  • Cash handling
  • Guest assistance
  • Ticket sales management
  • Customer relationship management
  • Historical fashion knowledge

Accomplishments

  • Eagle Scout
  • Proclamation from the Mayor of Taylor Michigan for service to the city

Certification

  • Driver's License

Timeline

Guest Services Associate

The Henry Ford Museum Of American Innovation
07.2023 - 08.2025

Senior Member

Redford Model Railroad Club
05.2013 - Current

High School Diploma -

Taylor High School

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