Summary
Overview
Work History
Education
Skills
Certification
Groups
Timeline
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Benjamin Whitkop

Marysville,WA

Summary

Certainly! Here’s a professional summary tailored for an Area Supervisor position in a warehouse setting:

Professional Summary

Results-driven lead with over 10 years of experience in warehouse operations, team leadership, and process improvement. Proven ability to manage multiple teams across different shifts and functions, ensuring efficient workflow, inventory accuracy, and compliance with safety regulations. Skilled in performance coaching, labor planning, and implementing lean practices to increase productivity and reduce operational costs. Known for strong organizational skills, clear communication, and a hands-on leadership style that fosters accountability and collaboration. Committed to maintaining high standards of quality, safety, and customer satisfaction in fast-paced distribution environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Material Handler

Tesla
09.2024 - Current
  • Train new employees on outbound procedures and company policies
  • Managed a team of material handlers to ensure optimal productivity, performance, and safety.
  • Team has achieved and maintained highest milkrun compliance in the network
  • Ensures the site maintains 100% VOR compliance by guaranteeing the team gets all orders picked, packed, and loaded on their appropriate trucks by their deadlines
  • Effectively communicates with the team of deadlines that are coming up and getting team what is needed to meet deadlines
  • Assisted as both Inbound and Outbound lead to ensure both teams were meeting goals as the only lead on the shift
  • Constantly looking for new ways to improve process that will improve safety while cutting times needed to complete task
  • Identified opportunities for process improvements through regular root cause analysis sessions with team members.
  • Operated equipment while observing standard safety procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Material Handler

Tesla
07.2023 - 09.2024
  • On inbound team, verify shipments and individual parts for quality, quantity, and accuracy of what was sent to us.
  • Train new team members the correct processes and best practices to get them to peak performance in both inbound and outbound/loading processes.
  • Certified on all pieces of equipment in the warehouse; sit down forklift, reach truck, turret truck, electric pallet jack, electric pallet jack rider, and order picker.
  • Expert knowledge for the booking and loading process for all the domestic, international, and LTL trucks.
  • Problem solve issues with packages as they arise and get the best possible solution, as quickly as possible, so we can get the customers their parts in a timely manner.
  • Certified in Dangerous Goods material handling and shipping.
  • Member of the Marysville Saftey Committee and CPR certified.
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Used hand-held scanners to accurately track item movements.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Received and unpacked shipments and new equipment.
  • Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Assistant Service Manager

Marysville Toyota
09.2021 - 07.2023
  • As an Assistant Service Manager, it was my job to ensure our guests got the best possible service possible.
  • Ensuring guests were promptly greeted on the service drive
  • Understanding what has brought them into the service department while relaying all that information in a well written, easy to understand repair order for the technician.
  • After the technician has completed their diagnostics, relaying all the information to the customer in a way that it's easy for them to understand what is going on with their vehicle and what we can do to repair it.
  • Deescalating upset customers while keeping a professional manner

Sales and Service Representative

Auto-Chlor System
12.2019 - 09.2021
  • Service commercial dishwashers to company standards on an assigned route and make sales to current and new customers of different cleaning chemicals we offer.

Delivery Associate

Amazon.com
06.2019 - 11.2019
  • Safety and efficiently reliever amazon packages in a safe and timely manner while observing all traffic laws and putting every customer first. Also would train new employees to employer standards and how to properly deliver packages timely and efficiently.

Communication Technician

Comcast Cable
09.2018 - 06.2019
  • I work independently inside customers homes to install and repair communication cable. If there is a issue with the service I methodically troubleshoot different issues until I find the solution or escalate the issue to the proper teams.

Preload Supervisor

United Parcel Service
11.2014 - 08.2018
  • Throughout my time at United Parcel Service I had a few different positions. Majority of my time was a Preload Supervisor on the load lines where I was
  • Responsible for approximately 10-12 preloader's who were loading UPS package cars.
  • Create truck assignments and print load maps before Preloaders arrived on which trucks they would be loading, trying to keep the trucks and loaders as consistent as possible.
  • Ensure everybody was working as safely and efficiently as possible while making sure package cars were loaded by their scheduled time each day and getting support where we needed it.
  • Conduct audits on preloaders throughout the month to ensure proper ergonomics were being followed, load quality of package cars was being achieved, and required knowledge was known.
  • Having the highest achieving load team in the building for two quarters straight.

Team Member

Costco Wholesale
10.2016 - 07.2017
  • I was the AM Morning purchaser for the food court department. I was responsible for ensuring all of the departments stock was purchased each day and clean out the coolers and freezers weekly. Each quarter I would take inventory of on hand stock and submit it to team leader. Because of it being a new warehouse I created and organized from the ground up our departments back stock area and how back stock was organized.

Produce Team Member

Whole Foods Market
02.2012 - 11.2014
  • My main responsibility was to stock produce quickly while assisting customers with any questions or concerns they may have. I also would cull through produce still out for sale and make sure in met the Whole Foods Quality Standards for produce, and if not, record it and throw it out. I would also assist in the Value Added department which would cut fruits and vegetables into single and party serve sizes, weigh them, and tag them for sale. I received employee of the month Twice, in August and September 2012.

Team Supervisor

Marysville Skate Inn
03.2008 - 05.2014
  • While working at Skate Inn I was in charge of the snack bar, birthday parties, and was a supervisor in the Pro Shop. I would assist customers at the snack bar counter by taking there order and getting there order prepared in a fast and timely manner. I would take their payment and process it whether it be cash or card. I would also set up birthday party tables and check in on the birthday parties every 20 minutes while they were on the table, at the same time as helping customers at the snack bar counter. I was also in charge of skate sales, I would inform potential skate buyers of what options there was for the type of skating they were wanting to do.

Education

Diploma - undefined

Meadowdale High School
Lynnwood, WA
06.2012

Skills

  • Computer Networking
  • Cabling
  • Delivery Driver Experience
  • Forklift
  • Produce Experience
  • Warehouse Associate
  • Box Truck
  • Troubleshooting
  • Shipping and receiving
  • Order picking
  • Workplace cleanliness
  • Loading and unloading

Certification

Driver's License

Groups

  • Lynnwood Police Department Explorers
  • May 2008 to September 2012
  • Police Explorers is a volunteer program within the police department that teaches high school youth the in’s and out’s of being a police officer. I was Explorer Captain so I was in charge of the post and worked with the advisors and my other explorer leadership to come up with a lesson plan that we would teach to the other explorers that would include police procedures, report writing, etc.

Timeline

Lead Material Handler

Tesla
09.2024 - Current

Material Handler

Tesla
07.2023 - 09.2024

Assistant Service Manager

Marysville Toyota
09.2021 - 07.2023

Sales and Service Representative

Auto-Chlor System
12.2019 - 09.2021

Delivery Associate

Amazon.com
06.2019 - 11.2019

Communication Technician

Comcast Cable
09.2018 - 06.2019

Team Member

Costco Wholesale
10.2016 - 07.2017

Preload Supervisor

United Parcel Service
11.2014 - 08.2018

Produce Team Member

Whole Foods Market
02.2012 - 11.2014

Team Supervisor

Marysville Skate Inn
03.2008 - 05.2014

Diploma - undefined

Meadowdale High School

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