Benjamin Whitmire
Ridge Spring,SC
Summary
Adaptable service manager with a strong background in managing daily operations and inventory. Recognized for problem-solving abilities and leadership in high-pressure environments, contributing to enhanced team performance and customer experiences.
Overview
15
15
years of professional experience
Work History
Service Manager
Upstream Recycling
Augusta, Ga
11.2023 - Current
- Managed daily operations to ensure high-quality service delivery.
- Maintained inventory levels and ordered supplies as needed for operations.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Pitched in to complete various duties during peak periods or employee absences.
Outside Sales Representative
Peterbilt of Augusta
Augusta , Ga
02.2021 - 11.2023
- Managed customer accounts, ensuring timely follow-up and communication.
- Researched market trends to identify new sales opportunities and competitive products.
- Managed accounts by providing solutions that best fit the customer's needs.
- Educated customers on product features and technical details to highlight benefits.
Outside Sales Coordinator, Representative
Freightliner Of Augusta
Augusta, Ga
10.2013 - 02.2021
- Assisted in developing marketing materials to support sales initiatives.
- Generated reports on sales performance trends for management review.
- Handled customer inquiries and resolved issues to enhance service quality.
- Assisted with daily driver routing.
Mechanic
Empire Truck sales
Jackson, MS
06.2010 - 10.2013
- Diagnosed mechanical issues in trucks using specialized diagnostic equipment.
- Performed routine maintenance tasks, including oil changes, and tune-ups.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- I stayed up to date with all Freightliner certifications and classes.
Education
Diesel Equipment Technology
Hinds Community College
Raymond, MS05-2010
Skills
- Inventory management
- Technical troubleshooting
- Customer relationship management
- Project management
- Team leadership
- Problem solving
Timeline
Service Manager
Upstream Recycling
11.2023 - Current
Outside Sales Representative
Peterbilt of Augusta
02.2021 - 11.2023
Outside Sales Coordinator, Representative
Freightliner Of Augusta
10.2013 - 02.2021
Mechanic
Empire Truck sales
06.2010 - 10.2013
Diesel Equipment Technology
Hinds Community College
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