Benjamin Wick
Saint Cloud,MN
Summary
Versatile worker with thirty years experience of dedication to excellence and safety. Enjoying success in self-employed online sales, manufacturing process and machining, leadership, and customer service.
Overview
30
30
years of professional experience
Work History
Online Sales
Self-employed
01.2020 - Current
- Sold products online with family following passing of stepfather, clearing inventory built by life's work in buying and selling antiques and collectables.
- Created clear, precise and properly detailed product and service information on company website.
- Performed examinations, research, measurement, and description of product for customer convenience.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Uploaded digital media to online auction sites.
- Collaborated with partners on strategic vision, mission, and operational plans.
- Tracked inventory.
- Packaged products for shipment and customer satisfaction, verifying accurate and on-time delivery of products.
Upright Liner Fabrication System Operator
Electrolux Home Products
04.2003 - 11.2019
- Followed work orders precisely to identify equipment needed, materials and assignments.
- Followed up with clients to verify customer satisfaction and problem resolution.
- Troubleshot to maintain up-time.
- Monitored availability and performance efficiency.
- Performed preventative maintenance tests of functionality and performance of equipment.
- Collaborated with team to develop and communicate improvement, and liaised outside of team to assist in response, triage and resolution.
- Completed training in "EMS"; internal company policies for manufacturing processes. Reached "Green Gear" (level 3 out of 4) certification, bargaining worker's top achievement.
Team Leader (Back Up)
Electrolux Home Products
04.2003 - 11.2019
- Duties performed only on days when regular Team Leader was absent (at least 20 days per year, up to 50 days per year).
- Held daily team meetings to inform team members on company news and updates.
- Monitored team performance and provided feedback to increase productivity and maintain quality standards.
- Conducted training and supervision, promoting team commitment to duties and productivity and quality standards through personal example.
- Arranged covers to facilitate smooth flow of operations.
- Frequently inspected production area to verify parts and proper equipment operation.
- Placed hot orders for materials, and work orders to maintenance team.
- Reviewed, implemented and updated company records related to team activities.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
General Assembler
Electrolux Home Products
09.1995 - 11.2019
- Completed assembly line tasks in designated timeframes, meeting quality and safety standards.
- Collaborated with team to improve processes and maintain standards and consistent work.
- Met expectations while assembling components with hand and power tools under minimal supervision.
- Conducted quality assurance and identified issues.
- Inspected completed products to encourage quality and adherence to standards.
- Recognized and reported defective material and equipment to shift supervisor.
Fast Food Worker
Burger King
05.1993 - 02.1995
- Performed food preparation responsibilities to standards, providing support to crew members.
- Processed orders on POS system and accepted cash and charge payments; counter and drive-thru.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Performed shift change tasks, often closing store.
Education
16 Class Credits, 100 Hrs Lab - Welding
Saint Cloud Technical And Community College
Saint Cloud, MN2020
Industrial Manufacturing Tech Journeyman's Card -
Pine Technical And Community College
Pine City, MN2019
OSHA 10 Certification -
Saint Cloud Technical And Community College
Saint Cloud, MN2019
High School Diploma -
Apollo Senior High School
Saint Cloud, MN1993
Skills
- Best Practices
- Organizational Policies
- Product and Service Knowledge
- Quality Assurance
- Customer Need Evaluation
- Manufacturing Process
- Leadership
- Strategic Vision
- Online Platform Marketing and Auctions
- Shipping
- Financial Transactions
- Committed Personality
Timeline
Online Sales
Self-employed
01.2020 - Current
Upright Liner Fabrication System Operator
Electrolux Home Products
04.2003 - 11.2019
Team Leader (Back Up)
Electrolux Home Products
04.2003 - 11.2019
General Assembler
Electrolux Home Products
09.1995 - 11.2019
Fast Food Worker
Burger King
05.1993 - 02.1995
16 Class Credits, 100 Hrs Lab - Welding
Saint Cloud Technical And Community College
Industrial Manufacturing Tech Journeyman's Card -
Pine Technical And Community College
OSHA 10 Certification -
Saint Cloud Technical And Community College
High School Diploma -
Apollo Senior High School
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