Benjamin Wilkins
Salem,VA
Summary
Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Universal Banker
Freedom First Federal Credit Union
06.2024 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
Dietary Aide
Richfield Living
04.2019 - 07.2023
- Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
- Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
- Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
- Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.
Education
Associate of Science - Business Management
Virginia Western Community College
Roanoke, VA05-2024
Skills
- Financial planning
- Investment strategies
- Loan origination
- Financial advice
- Proficient in Microsoft Office 2019
- Proficient in Microsoft Apps 365
- Multitasking Abilities
- Management Experience
- Leadership
- Finance Experience
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Universal Banker
Freedom First Federal Credit Union
06.2024 - Current
Dietary Aide
Richfield Living
04.2019 - 07.2023
- Microsoft Office Specialist (MOS) Certification
Associate of Science - Business Management
Virginia Western Community College
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