Summary
Overview
Work History
Education
Skills
Timeline
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Kapuahaunani Coon

Lahaina,HI

Summary

Dynamic Universal Banker at Bank of Hawaii with expertise in transaction processing and customer service. Proven ability to enhance customer relationships and drive product adoption through effective financial advising. Skilled in cash handling and team collaboration, consistently achieving sales goals while ensuring compliance with banking regulations.

Overview

6
6
years of professional experience

Work History

Universal Banker

Bank of Hawaii
Lahaina, HI
07.2025 - Current
  • Executed customer transaction processing with precision, ensuring compliance with banking regulations.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Facilitated cross-selling initiatives to enhance customer product adoption.
  • Monitored and updated knowledge of banking services and regulatory changes to enhance team operations.
  • Instructed clients on digital banking tools to streamline transitions to online services.

Sales Associate

Kaialoha Supply
Lahaina, HI
07.2024 - 06.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Collaborated with team members to achieve daily sales targets through effective communication.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.

Sales Associate

Digital Photo Solutions
Lahaina, HI
07.2022 - 02.2024

Assisted customers with purchasing photographs during visits to Hawaii. Edited images on computer for printing purposes.

Facilitated delivery of digital photo packages to customers. Assisted customers with sales inquiries and provided support throughout the purchasing process.

Horse Caretaker

Kahalawai Stables
Lahaina, HI
08.2020 - 11.2021
  • Scheduled and executed daily feeding and watering tasks, ensuring horses received proper nutrition for health maintenance.
  • Conducted regular cleaning and organization of stables and equipment, contributing to a safe and healthy atmosphere for animals and staff.
  • Performed comprehensive grooming tasks to elevate horse presentation and promote comfort during handling activities.
  • Evaluated horse behavior and health status, communicating any observed changes to management for necessary action.
  • Performed systematic health evaluations to recognize early symptoms of illness and coordinate necessary veterinary care.
  • Engaged in horse training activities to enhance knowledge and practical abilities in equine management.

Education

High School Diploma -

Sacred Hearts Online School
Lahaina, HI

Skills

  • Branch operations
  • Cash handling proficiency
  • Electronic funds transfer
  • Customer needs assessment
  • Financial advising
  • Wire transfers
  • Financial planning
  • Transaction processing
  • Customer service
  • Team collaboration
  • Goal planning
  • Horse handling
  • Stable management
  • Animal care
  • Dependable and responsible
  • Relationship building

Timeline

Universal Banker

Bank of Hawaii
07.2025 - Current

Sales Associate

Kaialoha Supply
07.2024 - 06.2025

Sales Associate

Digital Photo Solutions
07.2022 - 02.2024

Horse Caretaker

Kahalawai Stables
08.2020 - 11.2021

High School Diploma -

Sacred Hearts Online School
Kapuahaunani Coon