Sarah Stacey
Calvert City,KY
Summary
I started at Exchange Bank as a part-time teller and worked very hard in the 3 years I was there to get to where I was when I left. I have a heart for helping people and I want to do so in every aspect of my life even my work. Whether it be my customers or my colleagues. I am always eager to learn more and help where I can.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Universal Banker
Exchange Bank of Missouri
Fayette, MT
05.2023 - 08.2026
- Educated clients on banking products and services available.
- Assisted customers with account inquiries and transactions, enhancing overall service experience.
- Supported loan processing team by addressing customer inquiries and managing documentation.
- Processed loan applications and ensured compliance with regulations.
Education
Aaron Academy
Hendersonville, TNSkills
- Customer account management
- Banking software
- Transaction processing
- Deposit processing
- Payment processing
- Check processing
- Check cashing and withdrawals
- Cash handling proficiency
- Account closing process
- Account closings
- Customer needs analysis
- Client education
- Mobile banking support
- Relationship management
- Relationship building
- Compliance adherence
- Risk management
- Due diligence
- Audit procedures
- Document preparation
- Attention to detail
- Effective communication
- Problem solving
- Conflict resolution
- Analyzing performance
- Analyzing data
- Team collaboration
- Operations
- Branch operations
- Loss prevention
- Security control
- Currency management
- Teller background
- Best practices
- Mathematical accuracy
- Transaction handling
- Reviewing documents
- Prospecting
- Cash distribution
- Mobile banking support
- Account closings
- Mathematical accuracy
- Teller background
- Account closing process
- Operational risk
- Know your customer
- Banking relationship management
- Operations
Certification
- I have my NMLS # already.
- I also have my Notary but I know I will have to renew that since it is a state by state issued certification
Timeline
Universal Banker
Exchange Bank of Missouri
05.2023 - 08.2026
Aaron Academy