Dedicated financial professional with extensive experience in bookkeeping and customer service. Skilled in payment processing & contributing to improved cash flow management and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Universal Banker
Truist Bank
Rocky Top, TN
04.2026 - Current
Opened new consumer and business accounts while verifying documentation and maintaining compliance with banking requirements.
Opened new consumer accounts while verifying documentation and maintaining compliance with banking requirements.
Recommended deposit, credit, and digital banking solutions based on customer needs and relationship goals.
Processed cash transactions, transfers, and loan payments with strong accuracy and branch efficiency.
Church Treasurer
Anchor of Hope Baptist Church
Rocky Top, Tennessee
08.2017 - Current
Managed church financial records and ensured accuracy through timely monthly bank reconciliations.
Maintained church financial records and prepared monthly bank reconciliations.
Processed and recorded donations from members, donors, and businesses, ensuring accurate tracking and reporting.
Bookkeeper / Customer Service
Signs Unlimited
Clinton, TN
09.1996 - Current
Managed daily financial transactions and maintained accurate records.
Processed accounts payable and receivable transactions.
Processed vendor invoices and coordinated in a timely manner.
Provided customer service by answering phones, taking orders, and giving quotes.
Assisted in preparing orders and making deliveries to customers.
Assisted in payroll processing for all employees and contractors.
Managed payroll processing for staff members.
Performed accounting, payroll, and bookkeeping services to support smooth business operations.
Entered deposits, credit card charges and sales entries to facilitate cash management.
Provided assistance in preparing tax returns annually.
Rocky Top Realty
Administrative Assistant
Clinton, TN
12.2025 - 01.2026
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
Proposed innovative ideas and solutions that improved team collaboration and outcomes.
Supported and guided colleagues, fostering a collaborative work environment.
Updated and maintained databases with current information.