Benjamin Williams

Oversaw customer interactions to enhance service quality and satisfaction. Supervised cash handling processes and ensured timely fulfillment of orders. Maintained comprehensive knowledge of product inventory and pricing strategies. Coordinated cart collection, waste disposal, and inventory replenishment activities. Managed cash register closing procedures and streamlined front store operations.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Handled cash, credit, and digital payments accurately to ensure transaction integrity.
• Collaborated with team members to streamline checkout processes during peak hours.

• Created The Microbiology Lab and Procedure Manual
• Graded quizzes and exams
• Assessed student progress through formative evaluations, providing targeted feedback.
• Designed and implemented lesson plans to engage diverse student populations.
• Facilitated classroom management strategies to create a positive learning environment.
• Collaborated with faculty to align curriculum with educational standards and objectives.

• Summa Cum Laude graduate
• Specialized in Psychology and earned a Behavioral Health Worker Certificate
• Top Honors
• [4.0] GPA

• Dean's List [all of 2018 and 2019]
• [3.6] GPA
• cum laude graduate