Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

BENJAMIN XIONG

Sacramento,California

Summary

Experienced with maintaining secure premises and ensuring safety protocols. Utilizes effective communication and observation techniques to monitor and manage potential risks. Knowledge of conflict resolution and incident response to handle situations calmly and efficiently.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Unarmed Security Guard

American Guard Services
03.2025 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Investigated reports of suspicious activities and took appropriate action, reducing potential threats to safety.

Flex Security Officer

Allied Universal
08.2023 - 03.2025
  • Effectively managed conflicts by utilizing strong interpersonal and communication skills, ensuring peaceful resolution whenever possible.
  • Supported client operations by maintaining a safe and secure environment for employees, visitors, and assets.
  • Demonstrated adaptability by adjusting to changing schedules and shifting responsibilities based on client needs or staffing levels.
  • Contributed to team success by actively participating in continuous training sessions aimed at improving overall performance.
  • Improved overall site security through regular patrols, diligent observations, and detailed incident reports.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

STOCKER ASSOCIATE

WalMart
04.2023 - 07.2023
  • Checked shelf labels for each item for pricing accuracy.
  • Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
  • Sorted pallets and containers and transported items to sales floor for stocking.
  • Kept aisles free of debris during the stocking process.
  • Restocked shelves as needed throughout shifts to ensure availability of items for customers.
  • Trained new employees on proper stocking techniques and safety procedures.
  • Performed damage control checks on items received.
  • Operated forklift, pallet jack, and dolly safely while transporting items throughout the facility.
  • Matched part numbers to inventory locations and transported products to correct warehouse locations.
  • Demonstrated excellent communication skills while interacting with customers and coworkers.
  • Identified damaged products, removed them from the floor, and alerted management accordingly.
  • Ensured all areas were clean by sweeping floors and wiping down surfaces regularly.
  • Assisted customers in locating desired items quickly and efficiently.
  • Followed all safety protocols when lifting heavy objects or operating machinery.

CREW MEMBER COOK

McDonalds
02.2023 - 04.2023
  • Kept kitchen clean by sweeping and mopping floors, washing dishes, and disposing of trash.
  • Collaborated with kitchen staff and managers to successfully meet customer demands.
  • Worked closely with other cooks and kitchen staff to drive timely and accurate food preparation.
  • Adapted readily to changes in menus or cooking procedures as directed by management.
  • Responded promptly to customer complaints or requests for assistance with their orders.
  • Trained new crew members on safety protocols and operational processes within the kitchen area.
  • Practiced safe food handling techniques according to company policies and procedures.
  • Used grills, deep fryers, and meat slicers to prepare and cook requested food.
  • Performed opening and closing duties such as restocking supplies, cleaning up after closing time.
  • Demonstrated proficiency in cash handling procedures through accurate calculation of change due.
  • Monitored food temperatures regularly to ensure freshness and quality standards were met.
  • Ensured compliance with health codes by maintaining standards for safe food storage and proper sanitation techniques.
  • Maintained an inventory of supplies needed for daily operations within the kitchen area.

Education

HIGH SCHOOL DIPLOMA -

Horizon Charter School
Lincoln, CA

Skills

  • Building patrol
  • Patrolling techniques
  • Situational awareness
  • Report writing
  • Property patrol
  • Incident reporting
  • Customer service
  • Relationship building
  • Microsoft Excel
  • Paperwork processing

Certification

Guard Card

Languages

English
Hmong

Timeline

Unarmed Security Guard

American Guard Services
03.2025 - Current

Flex Security Officer

Allied Universal
08.2023 - 03.2025

STOCKER ASSOCIATE

WalMart
04.2023 - 07.2023

CREW MEMBER COOK

McDonalds
02.2023 - 04.2023

HIGH SCHOOL DIPLOMA -

Horizon Charter School

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