Open To Work
Hi, I’m
Jesus Matos Rodriguez
Cleveland
Summary
Dedicated security professional with extensive experience at A&A Security Group, skilled in crime prevention and vigilant surveillance. Proven ability to enhance safety through effective incident reporting and strong communication. Recognized for maintaining a secure environment while delivering exceptional customer service and fostering teamwork among colleagues.
Overview
3991
years of post-secondary education
Work History
A&A Security Group
Unarmed Security Guard
Job overview
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Patrolled commercial property and associated parking garage.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Oversaw operation of security equipment, including alarms and CCTV systems, to maximize efficiency and effectiveness.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Monitored surveillance equipment to detect any suspicious activities, contributing to safer environment for employees and visitors.
Brantly Private Investigators and Security
Security Officer
Job overview
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Qlink Packaging
Warehouse Worker
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
St Luke's Medical Center
Concierge
Job overview
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
- Implemented feedback system for services provided, leading to continuous improvement in service delivery.
- Leveraged technology to update guests on upcoming events and promotions, increasing participation and engagement.
St LUKE’S MEDICAL CENTER
Lead Worker Food Management
Job overview
- Drove process improvements by identifying inefficiencies and proposing effective solutions for their rectification.
- Improved customer satisfaction rates through diligent oversight of service delivery standards and prompt resolution of any issues encountered.
- Fostered a culture of continuous improvement by encouraging innovation and creative problem-solving among team members.
- Championed company values within the workplace by modeling exemplary behavior at all times.
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Assisted senior management with strategic planning initiatives aimed at driving long-term business success.
- Coordinated staff recruitment efforts to attract top talent capable of contributing positively to the organization''s objectives.
- Collaborated with cross-functional teams on projects, leading to successful outcomes and improved interdepartmental communication.
- Enhanced employee engagement through regular feedback sessions and performance evaluations.
- Mentored junior employees, providing guidance on career development opportunities and growth strategies.
- Established a strong rapport with team members, fostering a positive work environment conducive to high performance.
- Ensured timely completion of projects by actively monitoring progress against set milestones and adjusting plans accordingly when necessary.
- Implemented new training programs that increased employee skillsets and boosted overall job satisfaction.
- Resolved conflicts within the team swiftly and professionally, maintaining a harmonious work atmosphere.
- Facilitated open lines of communication between team members, promoting transparency and collaboration in decision-making processes.
- Conducted regular progress reviews with individual employees to assess performance levels and identify areas for improvement.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Assembled products according to changing daily work orders and specific customer needs.
Caparra Trade Inc
Sheet Rock Installer
Hospital Regional De Arecibo PR
Cook
Education
Escuela Superior Pablo Avila Camuy , PR
Escuela Superior Pablo Avila Camuy PR.
High School Diploma
Skills
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Reliable and responsible
Excellent communication
Physical strength
Multitasking Abilities
Multitasking
Honest and dependable
Team leadership
Data entry
Team player
Problem-solving abilities
Security camera monitoring
Problem-solving
Security operations experience
Punctuality
Customer service
Computer skills
Teamwork
Vigilant surveillance
CCTV tracking
Public safety protocols
Premises patrol
First aid administration
Alarm system monitoring
Employee assistance
Building patrol
Property patrol
Facility security
Report preparation
Traffic control
Stress tolerance
Incident reporting
Report writing
Perimeter patrol
Building security
Crime prevention strategies
Maintaining confidentiality
Self-defense tactics
Situational awareness
Personal Information
Languages
- English
- Spanish
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$25/hr - $1000/hrTimeline
Unarmed Security Guard
A&A Security Group
Security Officer
Brantly Private Investigators and Security
Warehouse Worker
Qlink Packaging
Concierge
St Luke's Medical Center
Lead Worker Food Management
St LUKE’S MEDICAL CENTER
Sheet Rock Installer
Caparra Trade Inc
Cook
Hospital Regional De Arecibo PR
Escuela Superior Pablo Avila
05.1995
Escuela Superior Pablo Avila
High School Diploma
05.1995