Benjamin D. Butler
Baltimore,MD
Summary
Proven leader in security and public safety, excelling in staff development and workforce planning at Andy Frain Services. Demonstrated ability to enhance team productivity and employee satisfaction through motivational techniques and performance coaching. Skilled in time management and attention to detail, achieving significant improvements in operational efficiency and risk mitigation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Special Response Team-Manager
Andy Frain Services
Baltimore, MD
09.2023 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
- Conducted comprehensive risk assessments for projects, implementing appropriate mitigation strategies to minimize potential issues.
Armed Patrol Officer
5th Regiment Military Dept-230801 State Personnel
Baltimore, MD
02.2023 - 09.2023
- Coordinated special event security details, ensuring adequate coverage and rapid response capabilities were maintained throughout the duration of each event attended by large crowds or high-profile guests.
- Contributed to a positive work environment by maintaining open communication with fellow officers and addressing any concerns or issues in a constructive manner.
- Established strong working relationships with local law enforcement agencies, fostering cooperation and mutual support during emergency situations.
- Demonstrated adaptability by providing coverage for various patrol areas as needed, quickly familiarizing myself with new environments and developing effective strategies to address unique security challenges.
- Identified potential security vulnerabilities within assigned patrol areas, providing recommendations for preventative measures to reduce risk exposure.
- Collaborated with fellow officers to conduct thorough searches of suspicious individuals or vehicles, leading to the seizure of illegal items.
Armed Security Supervisor
Trust Consulting Services
Baltimore, MD
04.2022 - 02.2023
- Coordinated with event organizers to establish appropriate security measures for large-scale gatherings or functions.
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
- Contributed to a positive workplace environment by maintaining professionalism and demonstrating strong leadership skills in all interactions with staff and clients.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
Unarmed Security Officer
Scorpion Protective Services LLC
Baltimore, MD
04.2021 - 03.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
Armed Security Officer
Marxmen Protection Agency
Baltimore, MD
03.2018 - 04.2021
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Public Safety Consultant
Consultancy Services
Baltimore, MD
01.2009 - 03.2018
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Education
High School Diploma -
Oxon Hill High School
Oxon Hill, MD06.1982
Skills
- Customer Focus
- Motivational Abilities
- Employee Scheduling
- Influencing skills
- Staff Development
- Performance Coaching
- Workforce Planning
- Meeting facilitation
- Attention to Detail
- Time Management
Certification
Maryland Qualification License
HQL-2020-037185
Exp. -09/18/2030
State of Maryland Handgun Permit
Permit# 23HGP-171241
Exp. 06/30/2026
Transportation Worker Identification Credential
CIN#19104232
Exp. 10/30/2024
Timeline
Special Response Team-Manager
Andy Frain Services
09.2023 - Current
Armed Patrol Officer
5th Regiment Military Dept-230801 State Personnel
02.2023 - 09.2023
Armed Security Supervisor
Trust Consulting Services
04.2022 - 02.2023
Unarmed Security Officer
Scorpion Protective Services LLC
04.2021 - 03.2022
Armed Security Officer
Marxmen Protection Agency
03.2018 - 04.2021
Public Safety Consultant
Consultancy Services
01.2009 - 03.2018
High School Diploma -
Oxon Hill High School