Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Benjamin Van Pay

Casco,WI

Summary

Driven Network Administrator with a proven track record of maintaining and progressing a secure environment. Highly adaptable and eager to learn, continuously seeking opportunities to expand my skillset in cloud computing to further optimize IT infrastructure.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Network Administrator

Regal Ware, Inc.
Milwaukee, WI
01.2024 - Current
  • Managed a hybrid cloud environment utilizing both on-premises and Azure resources, with a focus on migrating workloads to the cloud for increased scalability and efficiency
  • Managed and secured on-premises Active Directory, Azure Active Directory (Entra ID), and Intune
  • Created, deployed, and managed virtual machines (VMs) in Azure
  • Configured and deployed Azure Virtual Desktop (AVD) for secure remote access
  • Created and documented IT processes and procedures
  • Worked closely with HBS to better our security footprint and cloud environment will growing my knowledge
  • Managed and executed KnowBe4 security awareness training campaigns, including phishing simulations, user training modules, and reporting to improve user vigilance and reduce security risks

Sr. Help Desk Technician

Regal Ware, Inc.
Kewaskum, WI
07.2020 - 01.2024
  • Create and manage users in Azure AD, Active Directory, Office 365, and IFS
  • Help manage the Azure Virtual Desktop environment
  • Network and security portal monitoring and troubleshooting
  • Manage and deploy applications within Azure and Mosyle
  • Administer and support the Apple environment as well as the devices
  • Improve and develop IT processes, procedures, and policies
  • Maintain relationships with vendors
  • Build and push out new devices throughout the organization
  • Answer and attend to help desk tickets in Fresh Service.

HIT Contractor

Brooksource at Advocate Aurora Health
Milwaukee, WI
02.2020 - 07.2020
  • Identify desktops and laptops within the Milwaukee area Aurora locations eligible for upgrades using SharePoint
  • Prepare and deploy computers by using Active Directory, PowerShell, Configuration Manager, and other necessary applications
  • Collaborate and communicate with Windows 10 team and healthcare workers to maximize efficiency.

Computer Support Specialist

Dental Health Products Inc.
New Franken, WI
01.2018 - 01.2020
  • Create and manage users in Active Directory, Microsoft 365 admin portal, and System 2000
  • Build and deploy new desktops and laptops throughout the company
  • Confer with other employees over the phone about helpdesk relate issues
  • Collaborate and communicate with the organization to improve the service desk
  • Answer and attend to help desk tickets in Service Pro.

Education

Associate Degree: IT Network Administrator -

Northeast Wisconsin Technical College

Skills

  • Active Directory
  • Azure Active Directory
  • Azure Virtual Machines
  • Microsoft & Office 365
  • Incident Management
  • Server and System Administration
  • End-User Training & Documentation
  • Proven ability to quickly grasp new concepts and technologies
  • Effective troubleshooting and problem-solving skills

Certification

  • Actively pursuing Microsoft Azure Fundamentals certification to establish a strong foundation for further cloud computing credentials

Timeline

Network Administrator

Regal Ware, Inc.
01.2024 - Current

Sr. Help Desk Technician

Regal Ware, Inc.
07.2020 - 01.2024

HIT Contractor

Brooksource at Advocate Aurora Health
02.2020 - 07.2020

Computer Support Specialist

Dental Health Products Inc.
01.2018 - 01.2020

Associate Degree: IT Network Administrator -

Northeast Wisconsin Technical College

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