Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BENJANESE TAYLOR

orlando,Florida

Summary

Results-driven Patient Accounts Supervisor with a track record of leading billing teams to achieve accuracy and efficiency. Skilled in financial reporting and software training, dedicated to improving processes and fostering strong customer relationships.

Overview

12
12
years of professional experience

Work History

Patient Accounts Supervisor

Florida Retina
Orlando, Florida
04.2022 - Current
  • Managed customer accounts and resolved billing inquiries promptly and efficiently.
  • Supervised billing team to ensure accurate invoice generation and distribution.
  • Reviewed billing reports to identify discrepancies and implement corrective actions.
  • Trained new staff on billing procedures and software systems used for invoicing.

Accounts Receivable and Billing Specialist

Greenberg Dental and Orthodontics
Orlando, Florida
07.2018 - 10.2020
  • Negotiated payment plans with customers to facilitate account resolution.
  • Managed customer accounts to ensure timely payment of outstanding debts.
  • Collaborated with team members to streamline collection processes and improve efficiency.

Collections Account Manager

West Gate Resort
Orlando, Florida
02.2014 - 07.2018
  • Negotiated repayment arrangements with customers to ensure timely payments were made.
  • Assisted customers in resolving billing disputes or other issues that impacted their ability to pay outstanding balances.
  • Provided exceptional customer service while handling sensitive financial matters.

Education

Associate of Science - Business Administration

Florida Career College
Miami, FL
05-2022

Skills

  • Billing operations
  • Payment processing
  • Accounts reconciliation
  • Collection strategies
  • Financial reporting
  • Software training
  • Client relationship management

Languages

English
Professional

Timeline

Patient Accounts Supervisor

Florida Retina
04.2022 - Current

Accounts Receivable and Billing Specialist

Greenberg Dental and Orthodontics
07.2018 - 10.2020

Collections Account Manager

West Gate Resort
02.2014 - 07.2018

Associate of Science - Business Administration

Florida Career College

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BENJANESE TAYLOR