Summary

Overview

Work History

Education

Skills

Timeline

Benjamin Batayola

Sammamish

Summary

Results-driven business professional with a proven track record in operational and sales management, specializing in process improvement and financial analysis. Successfully streamlined business operations, significantly reduced costs, and enhanced productivity. Skilled in data analysis to identify trends and formulate strategic initiatives that drive efficiency and foster growth. Committed to leveraging expertise to contribute to organizational success and optimize performance outcomes.

Overview

years of professional experience

Work History

Snoqualmie Gaming Commission Agent / Soft Count Agent

Snoqualmie Gaming Commission

North Bend, WA

10.2017 - Current

Responsible for conducting compliance audits to ensure adherence to gaming regulations and policies.
Ensure appropriate reporting and documentation of audits, investigations, and violations to applicable regulations.
Conduct spot audits of gaming operations following Commission policy.
Evaluate facts in evidence, and arrive at valid conclusions in accordance with applicable laws and regulations.
Maintain strict adherence to Internal Controls (IC), National Indian Gaming Commission (NIGC), the Tribal/State Compact, and the Snoqualmie Tribal Gaming Act Regulations.
Write reports that analyze casino activities, and recommend solutions to maintain and enhance integrity through audits and reviews.
Over (5) years of gaming experience in: TLS / Slot Systems, compliance, surveillance, internal audit, accounting, Table Games, Security, revenue audit.
Operational knowledge of MS Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.
Knowledge of monitoring techniques for possible illegal gaming practices.
Maintain accurate records; inspect equipment and supplies to verify integrity and compliance with technical standards.
Responsible for conducting ongoing audits and compliance inspections, identifying critical control issues, and recommending corrective actions.
Knowledge of security practices including surveillance techniques.

Soft Count Clerk, Snoqualmie Ambassador

Snoqualmie Casino

North Bend, WA

11.2016 - 10.2017

Process currency on the currency counter/sorter equipment in conjunction with departmental procedures.
Managed cash handling processes to ensure accuracy and compliance with gaming regulations.

Records Analyst

City of Seattle Department of Transportation, SUUF

Seattle, WA

07.2014 - 03.2015

Records analysis: worked with the Business Enterprise Team and devised a strategy for coordinating records.
Analyzed and organized transportation records to ensure compliance with city regulations.
Devised a standardized file naming scheme, mapped file locations and connected related files.
Revenue recovery: Recovered permit fees from returned mail.
Collaborated with cross-functional teams to streamline documentation processes and workflows.
Performed internal audits for older business permits.
Proven ability of excellent oral and written communication skills.
Word, Excel, Access, and Outlook, and Adobe Acrobat.

Used Car Buyer/Special Finance Manager/Store Manager

Carhop

Seattle, WA

02.2008 - 06.2009

Supervise and train immediate subordinates for job performance, attendance, guidance, direction, and professional development.
Responsible for the evaluation and the professional development of Sales team.
Maintain an adequate schedule for Sales staff.
Train, develop, and evaluate employees regarding Sales processes.
Managed, bought, and wholesaled automobiles for the Pacific Northwest Region.
Maintained accurate Automobile inventory, researched and purchased pre owned vehicles, ensured adequate stock levels to support retail sales.
Resolve patron disputes
Be available to staff for problem solving.
Performed monthly inventory internal audits.

Private Mortgage Banker

Merit Financial, Incorporated

03.2005 - 04.2006

Evaluated clients credit application and financial position for loan products.
Submitted loan applications to financial Institutions and tracked the results.
Proven ability of excellent oral and written communication skills.
Word, Excel, Access, and Outlook, and Adobe Acrobat.

Used Car Manager/Special Finance Manager

Rainier Automotive Group (Subaru Dealership)

Kirkland, WA

02.2002 - 03.2005

Responsible for the supervision of sales staff on a per-shift basis to ensure coverage of facility.
Maintain a cooperative relationship with the New car dealership's management while advocating solutions with supportive reasoning.
Supervise and train immediate subordinates for job performance, attendance, guidance, direction, professional development and assign tasks as necessary.
Responsible for the evaluation and the professional development of Sales team.
Be available to staff for problem solving.
Train, develop, and evaluate employees regarding Sales processes.
Maintain an adequate schedule for Sales staff.
Resolve patron disputes
Performed monthly inventory internal audits.
Performed and reviewed monthly revenue and gross sales, and gross profit audits.
Proven ability of excellent oral and written communication skills.
Operational Knowledge of MS Office: Word, Excel, Outlook, and Adobe Acrobat.