Ben Johnson
Seattle
Summary
To use my background in serving individuals with diverse needs to create a community with greater equity and opportunity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Branch Director
Community Living
Renton, WA
05.2023 - 03.2026
- Managed Supported Living Group with 26 clients, 9 Office staff and more than 100 Direct Care staff.
- Oversaw financial coordinators, medical coordinators, and case management team to manage full care coordination for each client.
- Submitted documents to Washington DHSH for client care, financial audits, and all other care needs.
- Responded to internal and external audits.
- Improved branch budget by modifying direct care scheduling.
Service Coordinator
Regional Center of Orange County
Cypress, CA
06.2023 - 05.2025
- Coordinate services for individuals with developmental disabilities.
- Conducted home visits for 85 individuals.
- Guided families on available services and resources.
Operations Supervisor
The Salvation Army
Anaheim, CA
07.2021 - 07.2023
- Managed Operations of a Shelter for unhoused individuals increasing capacity from 225 beds to 325 beds.
- Oversaw all aspects of shelter operations and living supports.
- Trained and Maintained operation team increasing staff for more complete resident support.
- Created and implemented policies and procedures focused on harm reduction and addressing needs of marginalized communities.
- Managed site safety and compliance with local regulations.
- Coordinated services with outside Vendors and volunteers on site.
Program Director
CALIFORNIA MENTOR
Covina, CA
03.2013 - 08.2021
- California Mentor Program Director 2018-2021
- Developed new policies and procedure with regulatory partners.
- Development and implementation of business plans.
- Supervised all roles in a Family Home residential model for Adults with Disabilities. Supervised 15 office staff, 55 independent contractors.
- Supervised program's case management, marketing and referrals, and therapeutic contractors.
- Preparing company for local and state audits.
- California Mentor Program Supervisor 2017-2018
- Supervise five Program Service Coordinators and oversee case management of 68 individuals
- Preparing Case Management team for local and state audits.
- California Mentor Program Service Coordinator 2013-2017
- Case Management of 15 adults with disabilities in residential placement.
Education
Bachelor of Arts - Psychology
California Polytechnic University
Pomona, CA02-2011
Skills
- Presentation skills
- Interviewing
- Working with individuals experiencing homelessness
- Crisis intervention
- Case management
- Working with individuals with substance use disorders
- Safety planning
- Autism Experience
- Management
- Home & community care
Certification
- First Aid Certification
- Driver's License
Languages
English
Timeline
Service Coordinator
Regional Center of Orange County
06.2023 - 05.2025
Branch Director
Community Living
05.2023 - 03.2026
Operations Supervisor
The Salvation Army
07.2021 - 07.2023
Program Director
CALIFORNIA MENTOR
03.2013 - 08.2021
Bachelor of Arts - Psychology
California Polytechnic University