Benjum Terral
San Angelo
Summary
Dynamic leader with a proven track record at Starbucks and Domino's Pizza Inc., enhancing team performance and satisfaction. Expert in time management and fostering positive environments, I excel in problem-solving and clear communication. Skilled in driving building positive relationships, my approach boosts team morale. Committed to making positive impact on individuals and communities by providing essential support and guidance. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Barista Shift Supervisor
Starbucks
08.2023 - 04.2024
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
General Manager
Dominos Pizza Inc.
08.2022 - 04.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Education
Social Work
Angelo State University
San Angelo, TXSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Adaptive and creative
- Decision-making
- Professional demeanor
- Clear communication
- Multitasking and organization
- Positive and professional
Affiliations
San Angelo Solidarity
Additional Information
I am looking to get into the social work field because I have always wanted to help people in the best way that I can and I believe that to be in social work. I have been apart of a 503c organization that advocated for the homeless and many others. We made care packages and went around town handing them out and organized events to fundraise and raise awareness to a multitude of social issues along with referring individuals to other organizations better suited to address their needs.
Timeline
Barista
Starbucks
04.2024 - Current
Barista Shift Supervisor
Starbucks
08.2023 - 04.2024
General Manager
Dominos Pizza Inc.
08.2022 - 04.2023
Social Work
Angelo State University
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