Benny Orozco
Princeton
Summary
Dynamic leader with proven expertise in team motivation and performance improvement, honed at Whataburger and through impactful volunteer work at Grace Outreach Church. Excelled in fostering teamwork and collaboration, enhancing service quality standards, and driving goal achievement. Skilled in analytical thinking and complex problem-solving, significantly contributing to a positive and productive work environment.
Overview
2021
2021
years of professional experience
Work History
Team Leader
Whataburger
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Student Volunteer
Grace Outreach Church
08.2019 - 05.2020
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
Education
Plano West Senior High
Plano, TX06.2022
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Performance improvement
- Analytical thinking
- Complex Problem-solving
- Goal setting
Timeline
Student Volunteer
Grace Outreach Church
08.2019 - 05.2020
Team Leader
Whataburger
Plano West Senior High
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