Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Benoit Jusseaume

Sacramento,CA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

6
6
years of professional experience

Work History

Lube Technician

Folsom Lake Toyota
Folsom, California
03.2025 - Current
  • Performed routine oil changes and fluid checks on various Toyota models.
  • Ensured compliance with safety standards during all service operations.
  • Documented service records accurately in the dealership's management system.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Educated customers about preventive maintenance services available to them.
  • Demonstrated excellent problem solving skills when dealing with difficult situations.

Prep Crew Member

O Cafe
09.2020 - 03.2025
  • Supported food preparation tasks to ensure timely meal service.
  • Assisted cooks in preparing meals when requested by supervisor.
  • Multitasked between dishwasher, prep cook, and server.
  • Organized and cleaned all kitchen equipment.
  • Repaired or replaced broken or damaged kitchen equipment promptly.
  • Worked with restaurant staff to streamline operations and enhance service delivery.
  • Responded quickly to any customer complaints regarding service or cleanliness.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Welcomed customers and provided knowledgeable answers about products and services.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.

ROTC Cadet

CKM AFROTC
09.2020 - 06.2024
  • Led a team of cadets as the Vice Group Commander in the ROTC, supporting leadership and operational initiatives., my last year (2nd highest job in the ROTC).
  • Conducted physical training sessions, fostering leadership development among cadets.
  • Coordinated cadet formations and ceremonies, ensuring smooth execution and participation.
  • Evaluated the performance and progress of individual cadets.
  • Developed lesson plans for weekly drills and classroom instruction sessions.
  • Maintained records of cadet training activities and attendance.
  • Managed $1,500 flight simulator, researching and recommending its acquisition to superiors for enhanced training.

Education

High School Diploma -

C.K. MCCLATCHY HIGH SCHOOL
Sacramento, CA
06-2024

Some College (No Degree) - International Business

SACRAMENTO STATE
Sacramento, CA

Skills

  • Outstanding customer service
  • Customer service orientation
  • Customer relationship management
  • Customer education
  • Online sales techniques
  • Computer equipment troubleshooting
  • Excel and Microsoft Office
  • Time management
  • Problem solving
  • Team building
  • Versatile communication
  • Friendly, positive attitude
  • Social media proficiency
  • Driver's license

Languages

  • English, Native/Bilingual
  • French, Native/Bilingual

Timeline

Lube Technician

Folsom Lake Toyota
03.2025 - Current

Prep Crew Member

O Cafe
09.2020 - 03.2025

ROTC Cadet

CKM AFROTC
09.2020 - 06.2024

High School Diploma -

C.K. MCCLATCHY HIGH SCHOOL

Some College (No Degree) - International Business

SACRAMENTO STATE
Benoit Jusseaume