Overview
Work History
Education
Skills
Certification
Timeline
Generic

BENTLEY BUSHNELL

Salt Lake City,UT

Overview

8
8
years of professional experience
1
1
Certification

Work History

Telephone Crisis Worker

Utah State Crisis Line
Salt Lake City, USA
08.2024 - Current
  • Provide immediate emotional support, suicide risk assessments, and crisis intervention via phone, text, and chat.
  • Develop safety plans, de-escalate high-stress situations, and connect individuals to community resources.
  • Coordinate with law enforcement, EMS, and mental health professionals for emergency response.
  • Document interventions in compliance with HIPAA, state, and federal guidelines.
  • Apply evidence-based practices including motivational interviewing and trauma-informed care.

Advanced Psychiatric Technician

Huntsman Mental Health Institute (HMHI)
Salt Lake City, USA
01.2020 - 08.2024
  • Company Overview: formerly UNI
  • Delivered direct care to acute adult psychiatric patients, including those with schizophrenia, bipolar disorder, and psychosis.
  • Ensured patient safety through routine checks, crisis de-escalation, and secure patient transport.
  • Assisted physicians and nurses with vital signs, EKGs, intake, and discharge processes.
  • Facilitated patient and family communication and supported individualized care plans.
  • Completed DBT training series and applied skills in patient care.

Patient Registrar

R1 RCM / Intermountain LDS Hospital
Salt Lake City, USA
08.2017 - 01.2020
  • Served as first point of contact for emergency and after-hours patients, ensuring HIPAA compliance.
  • Verified insurance, processed co-pays, and assisted uninsured patients with financial screening.
  • Cross-trained across multiple hospital departments, including Behavioral Health Access.

Education

Bachelor of Social Work -

University of Utah
Salt Lake City, UT
12-2026

Associate of Science - Social Work

Salt Lake Community College
Salt Lake City, UT
01.2024

Skills

  • Crisis intervention
  • Suicide prevention
  • Conflict de-escalation
  • Safety planning
  • Patient care
  • Mental health support
  • Strong communication
  • Teamwork
  • Documentation
  • HIPAA compliance
  • Microsoft Office
  • Medical databases

Certification

  • Substance Use and Mental Health Certified Crisis Worker

Timeline

Telephone Crisis Worker

Utah State Crisis Line
08.2024 - Current

Advanced Psychiatric Technician

Huntsman Mental Health Institute (HMHI)
01.2020 - 08.2024

Patient Registrar

R1 RCM / Intermountain LDS Hospital
08.2017 - 01.2020

Bachelor of Social Work -

University of Utah

Associate of Science - Social Work

Salt Lake Community College

Similar Profiles

CREATE PROFILE
BENTLEY BUSHNELL