Holiday Helper
Bath And Body Works, Limited Brands
11.2023 - 01.2024
- Enhanced customer satisfaction by providing personalized shopping assistance and gift recommendations.
- Ensured timely delivery of holiday packages by efficiently processing orders and coordinating with shipping teams.
- Assisted in creating visually appealing store displays, resulting in higher foot traffic and increased purchases.
- Participated in seasonal staff training sessions to stay updated on company policies and best practices for handling holiday-related challenges.
- Contributed to positive team morale by exhibiting a cheerful attitude and lending support to colleagues when needed.
- Maintained cleanliness and organization within the store premises, ensuring a pleasant shopping environment throughout the hectic holiday season.
- Greeted, welcomed and offered immediate assistance to store customers.
- Kept merchandise organized with regular recovery work.
- Delivered outstanding service to customers to help locate items and access backorder options for hot products.
- Prepared for high-profile events by setting up special displays and roping off controlled areas.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.