Bentley Stout
Hurricane,UT
Summary
At Coral Cliffs Cinema 8, excelled in guest service and safety, ensuring a welcoming environment and efficient operations. Demonstrated reliability and team collaboration, enhancing patron satisfaction. Skilled in cash handling and maintaining cleanliness, contributing to venue policy adherence and positive event experiences. Achieved notable improvements in guest feedback and operational smoothness.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Usher
Coral Cliffs Cinema 8
03.2023 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Sold admission, processed payments, and issued tickets.
- Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
- Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
- Participated in training sessions to stay updated on venue policies and guest service standards.
- Facilitated communication between event attendees and management to address concerns promptly.
- Assisted guests with special needs, providing accommodations to enhance their event experience.
- Contributed to venue cleanliness by performing routine checks and reporting maintenance issues.
Education
High School Diploma -
Hurricane High School
Hurricane, UT05.2026
Skills
Patience and composure
Reliability and punctuality
Working under pressure
Safety awareness
Guest service
Cleaning and sanitizing
Cash Register Operation
Team player mentality
Professional Appearance
Health codes compliance
Upholding venue policies
Cash Handling
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Usher
Coral Cliffs Cinema 8
03.2023 - Current
High School Diploma -
Hurricane High School
- ServSafe Food Handler Certification - National Restaurant Association.
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